Treatment Coordinator - Image Specialty Partners

Rockville Smiles is a fast paced and busy dental and orthodontics office. We not only change your smile – we transform your life. We believe that a smile is the most important thing you wear, and we want you to wear yours proudly. Our philosophy is all about putting patients first, because frankly, that’s what you deserve.

We are seeking an energetic, team-oriented and friendly Treatment Coordinator to join our team. The ideal candidate must be fun, reliable, have superior communication skills, be highly organized, and have a strong work ethic.

Schedule

• This is a full-time position
• Monday-Friday

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and growth within the practice
• Health benefits package
• Paid time off and holiday pay
• Positive and supportive work environment

Qualifications and Skills

• Previous experience as a Treatment Coordinator in an orthodontic or dental office is preferred
• Superior communication and interpersonal skills, with strong abilities in negotiation and influencing
• Must be comfortable and effective when speaking with patients regarding their treatment as well as talking about the financials of the treatment. 
• Excellent computer skills and familiarity with dental management software.
• Highly enthusiastic, supportive team player with a friendly and positive attitude.
• Strong ability to learn new skills and a teachable approach.
• Exceptional multitasking abilities and proficient time management.
• Compassionate, caring, and committed to providing exceptional patient services.
• Punctual and reliable in all professional dealings.
• Bilingual in either Spanish or Russian required. 

Job Responsibilities

• Explain treatment options and associated costs to patients clearly and effectively
• Facilitate financial discussions and payment plans with patients.
• Possess in-depth knowledge of treatments, timelines, and financial arrangements
• Schedule treatments and manage follow-up appointments.
• Maintain accurate and detailed patient records.
• Ensure seamless communication within the team and between patients and orthodontists.
• Support marketing and promotional efforts to attract and retain patients.

If you are a motivated individual with a passion for providing exceptional customer service and making a difference in patients' lives, we invite you to apply for this exciting opportunity. 

About Us

Rockville Smiles is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Guided by our fundamental values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients. 

EEO Statement

Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.