Traveling Robot Operator / Field Service Representative - Seasats

About Us:
About Seasats: We are a nimble, highly technical business that provides defense, scientific, and commercial customers with maritime robotics solutions. Our primary products are autonomous surface vehicles (ASVs) built to carry sensors at sea for months at a time.

The company is located in sunny San Diego and includes talented engineers, builders, tinkerers, and business architects. Internally, our work culture is hard working but fun. Externally, we've built a reputation for being professional, knowledgeable, and dedicated to getting the job done. For more info, check out seasats.com.

Role: Traveling Robot Operator

Compensation: $75,000 base, travel bonuses ranging from $20,000-$40,000/yr, stock options, 401k matching, and other benefits

Role Overview: Seasats is deploying a growing fleet of autonomous surface vehicles (AKA ASVs or robotic boats), so about a year ago we hired our first two full-time remote operations specialists (AKA road warriors / robot ninjas / ASV operators / field service representatives). They've done a fantastic job, and now we're ready to keep growing that team as our operations continue to expand. We're prepared and excited to help transfer knowledge to incoming robo-road-warriors to help ensure mission success. Missions have taken us up and down both U.S. coasts, to the Middle East, to Europe, and more. We don't know where we'll be asked to go next or for how long, but it'll always be somewhere coastal or near water.

Role Details:
Specific tasks could include:

• Completing deployments of up to two continuous months at Navy bases and other sites around the world.
• Interfacing with Navy, Coast Guard, and other personnel, and passing on key information to the San Diego team.
• Launching and recovering ASVs.
• Remote monitoring and controlling of ASVs via a computer or phone during missions.
• Sharing bugs and feature requests with the San Diego development team to improve operations.
• Using electronic devices and maps to plan missions, taking into account weather and other variables.
• Regular sessions with the San Diego team (some remote, some in San Diego) to learn about new vehicle features and maintenance/operations procedures.
• Completing contracting requirements such as daily status updates via Slack, email, or Signal.
• Occasional nighttime operations.

About You:

If you're someone who likes traveling a lot, doing a job well, working with a kickass team, tinkering with technology, being around the ocean, and interacting with new people, this could be a dream job for you. If you have a tendency to get frustrated with technology, smash your keyboard, throw things, or swear loudly and angrily when things go wrong, this job is not for you. If you have serious commitments to a fixed geographic location, this would also be a poor fit.

You'll need to be:

• Responsible and good humored.
• Comfortable working under pressure, teaching people, and responding rapidly and decisively to new information.
• An effective written and verbal communicator in all sorts of settings.
• Able to work well with others, take orders, or operate independently as needed.
• Excited to travel to new parts of the world for extended periods of time.
• A quick learner and a patient troubleshooter.
• Happy working with laptops, tablets, phones, and other technology.
• Able to manage time well, but comfortable working long hours and willing to stick around until the job is done.
• Handy with hand tools and basic wrenching, screw drivers, etc.
• Safety conscious.
• Resourceful, confident, and capable enough to get the job done even if plan A goes south.
• Ready to do strenuous physical activity and handle heavy equipment in all sorts of weather conditions.
• In possession of a valid drivers license with no restrictions and comfortable driving in unfamiliar locations.

In addition, it's nice (though not essential) for you to have:

• Experience on the ocean or around boats (strong plus).
• Prior military service.
• Experience working with kids or teaching.
• Skill with RC vehicles and/or video games.
• Familiarity with basic networking, electronics, or software troubleshooting.
• Experience driving a forklift.
• Experience with Word, Excel, and/or PowerPoint.

More Details:

You'll often serve as the practical face of Seasats, working shoulder to shoulder with customers to help them achieve their mission goals. Because of that, operating according to our core values is an essential part of the job. They're listed below, and we can explain their meanings further during the interview process.

• Get Stuff Done
• Be Kind
• Fight Entropy
• Attack with Overwhelming Force
• Ask More Questions
• Lines, Not Dots

You're welcome to live in San Diego, but given the highly remote nature of this position it's not required. There will be a 2-4 week ramp up period where you'll be required to stay in San Diego getting familiar with our team, products, and culture, and after that you could expect to spend an additional 4-6 weeks per year in San Diego throughout a typical work year. When you're not in San Diego or at a customer site, you're welcome to live wherever you'd like.

This position will require you to travel away from home and even outside the US for long periods of time. There are related perks: for every week you're away from home (except in San Diego) you'll earn generous vacation allowances and travel bonuses. Seasats also provides a travel stipend while you're on the road, so you can expect to save money while on work trips.

Life at Seasats:
Along with your salary, you'll receive perks including:

• Stock options
• Competitive insurance (including a 99% employer-covered Gold HMO plan or other options)
• 401k matching up to 4% of salary
• Four free lunches per week when you're in the office

We'll help you ramp up and will regularly take time to discuss what's working and what's not. We have a personable, high-achieving work culture, and we want someone who's excited to work hard and have fun in this environment.

Hiring Notes:

If you decide to apply, you'll be asked to provide a resume and answer a few screening questions. If we decide to move forward with your application, you can expect no more than 2-3 more rounds of virtual interviews before a final in-person interview. If you have to travel to San Diego, we'll reimburse pre-approved travel costs.

Please note that we are currently unable to sponsor employment visas, so candidates must be independently authorized to work in the United States.

We appreciate diverse perspectives and life experiences, so we encourage women, minorities, and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We look forward to reviewing your application!