Transportation Supervisor - Golden State Foods

Quality Custom Distribution is searching for a Transportation Supervisor to support our team over at our Riverside Location

JOB SUMMARY:

This individual will supervise day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.

When would you work?

• Your Shift: Day shift 5 days/week, some overtime. Schedule will be discussed during the in-person interview.

Benefits

• Salary starts at 65K yearly.
• Competitive salary and benefits, plus this position is bonus eligible.
• Weekly Pay, benefits after your first 30 days
• Paid Training
• Opportunity for advancement

What are we looking for in a strong Transportation Supervisor?

Good leadership skills, personable/good communication skills, strong relationship builder, multi-tasker, coach, fair and consistent management style, strong computer skills (Microsoft Office), ability to use various platforms for information management (handheld scanners, phones, electronic log devices, etc.). Experience with Omnitracs and/or Samsara a plus.

• Seeking candidates that have prior CDL A Delivery Driving experience with-in the food industry.
• Experience using Warehouse management systems
• have the ability to coach, train, and handle day to day disputes
• Be punctual, on time, and understand and align with our creed and values
• No employment gaps with-in the last year and have 5 years of recent employment history.
• Food distribution or similar distribution experience preferred.
• CDL license a plus, but not required.
• Excel savvy and systems savvy experience preferred.

ESSENTIAL FUNCTIONS:

1. Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%)

1. Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%)

1. Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%) 

1. Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%)

1. Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%)

1. Update reports on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%)

1. Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONIBILITY

Supervises up to 50 or more employees, including hourly staff.  Oversees operations with significant impact on QCD customer relations.

PERFORMANCE CATEGORIES

• Budget
• Driver performance, including hourly off-load rate, on-time delivery, and reliability
• Customer and vendor relationships
• DOT compliance
• Teamwork within the department and across departments
• Customer satisfaction
• Safety of employees
• Safety of facility and transportation equipment
• AIB rating

MINIMUM QUALIFICATIONS:  Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in management, business, or psychology from an accredited college or university a plus, but is not required. 

Experience:

3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities..

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• DOT regulations, policies, and procedures (J)
• Labor contracts and labor union environment (J)
• On-board computer systems (J)
• Relevant safety policies, practices and procedures (J)
• Management/supervisory concepts and techniques (B)
• Project management concepts and techniques (B)
• Budgetary concepts and procedures (B)
• PC word-processing/spreadsheet software applications (B)
• Scheduling and routing (B)
• Computer-based routing systems (B)
• Shipment and distribution of food or allied products (B)
• Regional geography and customer locations (B)

Skill and ability to:

• Supervise a diverse workforce of up to 75 employees
• Resolve and report delivery issues between drivers and customers; other customer service issues
• Supervise and motivate employees in a team-based environment
• Interpret transportation operations anomalies and identify appropriate solutions
• Prepare administrative and technical documents and reports
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed