Senior Account Manager / Senior Producer - UNAVAILABLE

About Us

Locaria blends insight, data, talent and technology to take global content further for ambitious brands.

We are a pioneering multilingual content activation agency which specialises in supporting marketing and e-commerce teams, media agencies and creative production houses. We are central to the global content solution of Stagwell, the challenger advertising network.

• Home to the Association of Translation Companies’ Innovator of the Year 
• Shortlisted for three business awards by The Drum
• Named Best Workplace for Training & Personal Development by Adaptive.

Every day we celebrate the power of amazing content to engage global audiences. At the heart of this is our diverse global team across ten offices, who believe in our vision that content is an indispensable, strategic service. At the heart of our collaborative culture are our values, which inform everything we do.

If you love great content, understand the importance of local language and culture, and want to be part of a dynamic team, then this is the place for you.

We are also the winner of the Best Language Service Provider for Employee Well-Being and Overall Best Employer 2023 at the Best Employers in Localization Awards, Adaptive Globalization 2023

Overview

The Office: Mexico City, Mexico

Working hours:

• 8  AM - 5 PM Mexico City time (from April till October)
• 9  AM - 6 PM Mexico City time (from November till March)

Senior Account Manager / Senior Producer at Locaria is both responsible for bringing all components of the production and delivery of projects together and being a client service representative.

Senior Account Manager / Senior Producer will be working as part of the Locaria team, responsible for creating and delivering an integrated range of assets and support for our global flagship client. Reporting to a Manager, Production Services you will lead day-to-day work helping to manage expectations and deliver projects against timelines. We're looking for someone who is proactive, and who is constantly looking for creative ways to achieve exceptional results; someone who can build lasting relationships at all levels both internally and externally.

Responsibilities

• Cultivate and enhance client relationships to foster long-term partnerships and drive business growth.
• Lead internal daily stand-up meetings, providing updates and facilitating communication across teams, with a focus on preparing precise handovers for the European timezone team.
• Implement and oversee processes for managing feedback and collaboration within Figma, including tagging responsible team members and ensuring timely resolution of comments and revisions.
• Strategically allocate resources and manage workflow across departments and specialized teams to optimize efficiency and productivity.
• Enforce strict adherence to project timelines and milestones, implementing proactive measures to mitigate risks and resolve issues promptly.
• Lead and mentor the creative production team, providing guidance and support to foster a culture of innovation and excellence.
• Streamline document flow and financial oversight, including cost estimation, purchase orders, invoicing, and budget management, to ensure accuracy and transparency.
• Coordinate with external partners and stakeholders, such as sound studios, and freelancers, to facilitate seamless collaboration and achieve project objectives.
• Uphold the highest standards of quality assurance, conducting regular reviews and evaluations to ensure deliverables meet Locaria's and industry benchmarks for excellence.
• Champion a culture of accountability and excellence, driving the team to consistently deliver high-quality projects on time and within budget.
• Conducting thorough preparation and precise budget calculations for prospective clients.
• Working closely with the Global Growth team

Required Skills

• Minimum of 5 years of experience in project management, account management, or production, ideally within Creative/Localization Agencies.
• Ability to effectively manage teams of producers, editors, and designers.
• Strong presentation skills.
• Fluent in spoken and written English.
• Exceptional organizational skills and capability to thrive under pressure.
• Excellent communication skills.
• Proficiency in MS Office or Google Suite, including Spreadsheets, Presentations, and Docs.
• Familiarity with Figma and AirTable

Equal Opportunities

You’ll live up to the Locarian Values:

• We take content further
• We grow together
• Celebrating Individuality
• Doing good along the way
• With care

D&I statement

Locaria is global by nature and vastly strengthened by multicultural, international and eclectic teams. Working together to achieve shared goals, our employees recognise the importance of our core value ‘celebrating individuality’, and are supported by Locaria's breadth of cultural resources and insights that attract and retain the best talent.

We appreciate the unique perspectives and experiences that each person brings to our team and are fully dedicated to ensuring equal opportunities across the board, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. If you have a disability or special need that requires accommodation, please let our team know.

Join our team and become part of a vibrant workplace and company culture that values and celebrates individuality!

In return for your enthusiasm and expertise, we can offer an exciting and multicultural place of work, competitive salary, wide range of benefits, and the chance to progress your career within a truly global organization.

Some of these benefits include:

• Holiday: You will be entitled to 18 working days paid leave per year (pro-rata in first year), excluding public holidays. This entitlement will increase to 19 days after 2 years service, 20 days after 3 years service and 21 after 4 years.
• Flexible Working: Opportunities to work from home up to 3 days a week through our Flexible Working Policy, and to work from anywhere as part of our Abroad Working Policy.

• Abroad Working: The opportunity to work from anywhere, whilst still working, allowing you to re-engage with your local culture, keep your native language current and increase wellbeing by staying in touch with family and friends.

• Birthday Day Off: As a gift from us you will receive an extra day off for your birthday each year. If your birthday falls on a weekend, then you can take this the Friday before or Monday after.
• Rest and recharge: The option to lengthen your standard 1 hour lunch break by 30 minutes, as long as you maintain the same number of hours you work a day.
• Time off to volunteer: In line with our 'Doing Some Good Along The Way' value, all employees are entitled to up to 2 days off a year to get involved in charity initiatives.
• Annual Wellbeing and Learning & Development Calendars: We promote a healthy working environment with a focus on growth, which is why we have a calendar with dedicated Wellbeing and Learning & Development sessions and initiatives throughout the year