Transportation Customer Service Rep - Tailored Management
Woodland Hills, CA 91367
About the Job
Join the world's leading music company! Our client owns and operates a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
Position Details:
Job Title: Transportation Customer Service Rep
Shift: Monday-Friday, 7:00 AM - 3:30 PM PT (30-minute lunch)
Location: 21301 Burbank Blvd, Woodland Hills, CA 91367(REMOTE)
Pay Rate: $21.62/hr on W2
Contract Length: 2 months.
*Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need*
Duties
Skills:
EDUCATION:
Should you accept an offer of an opportunity, with this client you will be required to submit at least two professional references as part of our onboarding. You will need to supply their names, phone, email, and relationship to you.
Position Details:
Job Title: Transportation Customer Service Rep
Shift: Monday-Friday, 7:00 AM - 3:30 PM PT (30-minute lunch)
Location: 21301 Burbank Blvd, Woodland Hills, CA 91367(REMOTE)
Pay Rate: $21.62/hr on W2
Contract Length: 2 months.
*Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need*
Duties
- Track shipments on carrier websites and update systems with status.
- Email Customer Service regarding shipments requiring additional information (valid address, contact info)
- Process freight claims and follow up with carriers on claim status.
- Prepare and publish reports.
- Communicate with warehouse on invalid Tracking Numbers
- Communicate with warehouse on open orders.
- Respond to internal customers with order updates.
Skills:
- Strong computer skills including extensive experience with Microsoft Office Suite, especially Excel and Outlook
- Data entry experience
- High Level of attention to detail
- Prioritizes work activities; plans and stays organized.
- Comfortable communicating with internal customers and vendors by email and phone
EDUCATION:
- Some college courses.
Should you accept an offer of an opportunity, with this client you will be required to submit at least two professional references as part of our onboarding. You will need to supply their names, phone, email, and relationship to you.
Source : Tailored Management