Transformer Tech at The Planet Group
Massillon, OH 44646
About the Job
Job Description
Transformer Technician
Reports To: Department Manager
Primary Responsibility:
Responsible for providing service, repair and testing of transformers in workshop as well as at customer sites. This would also include but not limited to project supervision, installation, start-up, service, testing and customer satisfaction. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers.
Responsibilities / Duties:
Specific Qualifications
Must be able to pass pre-employment background check and drug screen, and when applicable if duties involve operating motor vehicle must be able to pass motor vehicle record check.
Reports To: Department Manager
Primary Responsibility:
Responsible for providing service, repair and testing of transformers in workshop as well as at customer sites. This would also include but not limited to project supervision, installation, start-up, service, testing and customer satisfaction. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers.
Responsibilities / Duties:
- Perform field and in-house transformer activities on oil filled and/or dry type transformers.
- Ensure tasks are completed utilizing all necessary safety procedures and equipment.
- Work overtime and weekends as needed to meet customer needs and/or company objectives.
- Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
- Provide technical support to customers and shop/field personnel, as necessary.
- Capable of performing our standard electrical testing. (Doble, Winding Resistance, TTR, and Insulation Resistance)
- Experienced and capable in one or more of the following areas: Untanking/Tanking of core and coils, re-gasketing, core iron unstacking/stacking, removal/installation of coils, lead assembly and/or tap changers with limited guidance.
- Capable of performing oil processing/handling with limited guidance.
- Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and/or service providers, etc.
- Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
- Provide support for any special projects as assigned by Management. The special projects may or may not become part of your primary responsibilities.
- Department efficiencies; i.e. low rework and warranty costs, manpower utilization, work completed at/or under estimated hours.
- Customer satisfaction.
- Meeting or exceeding customer expectations.
- On-time completion of project(s) and service reports.
- Candidate must possess a high school diploma.
- An in-depth knowledge of transformer repair and field service experience.
- This position requires an individual experienced in field service, transformer repair and project management.
- Additionally, computer skills in Excel and Word and have excellent customer interface experience.
- The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
Specific Qualifications
Must be able to pass pre-employment background check and drug screen, and when applicable if duties involve operating motor vehicle must be able to pass motor vehicle record check.