Training Specialist, Sales - Empower Pharmacy

Position Summary:

Elevate your career to the pinnacle of innovation and excellence as a Sales Training Specialist at Empower. In this transformative role, you're not just part of the team; you are the driving force behind a revolutionary approach to pharmaceutical sales training. With your passion, creativity, and unwavering commitment, you'll craft and deliver training programs that not only enlighten but also invigorate our sales force, equipping them with cutting-edge skills and knowledge for unparalleled success. 

 

Your journey with us will be marked by inspiring new team members, guiding them through an immersive onboarding experience, and fostering an environment where continuous personal and professional development is not just encouraged but celebrated. You'llleverage your expertise to develop compelling learning materials and interactive sessions that resonate, spark curiosity, and foster a culture of excellence and innovation. 

 

At Empower, staying ahead of industry trends isn't just an expectation; it's a way of life. You'll immerse yourself in the latest developments, constantly expanding your knowledge and sharing these insights to keep our team at the forefront of the field. This role is more than a job—it's a calling for those eager to make a significant impact, pushing the boundaries of what's possible in pharmaceutical sales training. 

 

Join us on this exhilarating journey at Empower, where every challenge is an opportunity, and every day is a chance to transform the landscape of healthcare. Here, your work transcends the ordinary, shaping the future of pharmaceutical care and setting new standards of excellence. Be part of our mission to empower lives through innovation, knowledge, and the relentless pursuit of greatness. 

Duties and Responsibilities:

• Develop comprehensive training programs that ensure our sales team's prowess and effectiveness, turning potential into performance. 
• Craft and execute robust training plans for new hires, making their transition into Empower's vibrant sales culture both seamless and empowering. 
• Lead invigorating sales training sessions, tailored for both newcomers and seasoned team members, designed to inspire and elevate sales acumen. 
• Create detailed coaching plans incorporating call feedback and role-playing scenarios, refining and enhancing sales techniques. 
• Collaborate closely with leadership to design and deliver training that aligns with Empower's strategic vision and sales excellence goals. 
• Develop and refine sales training materials and tools, ensuring they are impactful, engaging, and effective. 
• Contribute to the development of wide-ranging learning initiatives, fostering a culture of continuous improvement and growth. 
• Engage with Sales Leadership to identify and implement strategies for elevating sales performance across the board. 
• Maintain meticulous records of all sales-related training activities, ensuring compliance and consistent development. 
• Oversee course assignments through classroom and Learning Management System (LMS) platforms, enhancing the learning experience. 
• Participate in tailored call coaching sessions, providing individualized feedback and support to enhance team member skills. 
• Update and manage the knowledge database, ensuring all team members have access to the latest information and resources. 
• Proactively seek and implement new training opportunities, fostering an environment of relentless learning and development. 
• Assist team members in identifying and pursuing meaningful career development opportunities within Empower, fostering professional growth. 
• Oversee the EmpowerU SharePoint, ensuring it is a vibrant hub of up-to-date training resources and information. 
• Maintain the Empower Sales Team SharePoint, organizing and updating training materials to support team efficiency and success. 
• Ensure clear and impactful communication with all course participants and instructors, enhancing the learning experience. 
• Manage training content and schedules for new products or lines, ensuring smooth launches and knowledgeable teams. 
• Offer comprehensive support across various training initiatives, ensuring a cohesive and effective training ecosystem. 
• Work alongside Medical Affairs to develop authoritative product whitepapers and training content, enriching team knowledge. 
• Collaborate with other departments to provide comprehensive sales rep training on processes and systems, fostering cross-functional synergy. 
• Coordinate with leadership to schedule continuous training sessions with company experts, ensuring a vibrant learning environment. 
• Diligently identify and assess the training needs of the Sales Department and representatives, crafting targeted solutions. 
• Create and refine training videos, ensuring accessible and engaging learning materials for all team members. 
• Stay adept with all software used by the sales and marketing teams, ensuring seamless integration and utility. 
• Performs other duties as assigned.  

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

 

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the work day and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. 

Knowledge and Skills:

• Proficient in Microsoft Office Skills-Excel, Word, PowerPoint, Outlook 
• Proficiency in Salesforce CRM  
• Ability to operate office machines (ex: fax machine, copier, etc.).  
• Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone therapies 

 

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions. 
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement. 
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. 
• Resourcefulness: Secures and deploys resources effectively and efficiently. 
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems. 
• Ensures Accountability: Holds self and other accountable to meet commitment. 
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations. 
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. 

Experience and Qualifications:

• High school diploma or GED required, Bachelor’s degree Bachelor's degree in a relevant field (Pharmaceuticals, Life Sciences, or Education)strongly preferred.    
• Applicants must have at least two years of sales experience in a healthcare or provider-related capacity, or at least two years of training experience. 
• Previous experience in sales or sales training preferred. 
• Excellent attention to detail.  

Benefits:

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

 

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.