Training Manager (Texas, Austin) - National Western Life Insurance Company

Job Description

The position reports to the Vice President, Head of Sales. This position has overall responsibility for all product training, competitive analysis, sales concept/sales idea formulation, agent training programs, sales team training and field facing training initiatives. The role also acts as an Assistant Product Manager supporting all new product development processes putting in place strategic, tactical and oversite plans and documentation. As such, the role crosses multiple disciplines including operations, technology, marketing, and sales and acts the point on all new product planning and launch activities.

Key Responsibilities:

• Develop robust competitive analysis processes and output for NWL Annuity and Life products versus all leading competitors
• Determine strengths, weaknesses, and gaps in NWL products through analysis
• Create training, sales ideas, sales scripts highlighting competitive positioning
• Consistently update and train internal and external NWL Sales Teams on competitive environment and product positioning ideas
• Build training decks, webinars and sales concept tools working with marketing
• Manage new product development and launch activities for Sales & Marketing having oversite for tactical launch plans in partnership with operations
• Manage all product updates, specifically Rate Change processes
• Initiate a NWL Training Academy and build-out a comprehensive training curriculum for agent training including the oversite of mandatory training programs
• Assist in the development of Home Office Due Diligence Agent meeting programs and workshops: Key Office Personnel Mtg, Sales & Marketing Leadership Mtg., Advisory Council
• Deliver training presentations at key NMO meetings in partnership with RSDs