Training Manager - SYGMA - US - Sysco

Job Summary:

This position exists to improve the performance, engagement and retention of colleagues through effective management of on-boarding and continuous training practices.  Works with site management to track, communicate and manage all company-wide training programs and provide support to address remedial training needs at the local level.

Duties and Responsibilities:

• Work with Department Leads, Human Resources, and Safety Leaders to develop and manage effective on-boarding training programs with a focus on colleague performance.

• Select and indirectly manage On-The-Job Trainers in Transportation and Warehouse Departments through regular training meetings, training effectiveness evaluations, one-on-one discussions and overall performance management of the Job Trainer.

• Manage an on-boarding process for new Drivers and Warehouse initial training by leveraging Sysco Operations Academy Programs.  Manages extended on the job training throughout the entire 90-day orientation period; work through Job Trainers to develop a process that includes follow-up training as needed for new associates to reach acceptable new-hire performance standards.

• Track and analyze all training-related activity and communicate progress to site leadership.

• Work with Supervisor and Manager on the job to facilitate translation of new skills and knowledge from classroom experiences to job performance.

• Conduct gap analysis and create solutions for existing associates in high-volume positions including Drivers and Warehouse Selectors who are not performing at acceptable levels.

• Lead discussions with Site Leadership related to on-boarding and training activity for high-volume positions including Drivers and Warehouse Selectors; prepare and discuss documentation and recommendations during weekly meetings.

• Actively participate in the Training Manager community including regular calls, projects, and events.

• Drive a culture of feedback as part of development process through effective Performance Management; responsible for instructing and managing feedback process for all positions within the company.

• Participate in colleague check-in processes and retention playbook activities in order to understand and improve early experiences.

• Other duties as assigned

Requirements:

Education:

• 4 year degree in Training & Development-related field or commensurate experience in similar field.

Experience:

• At least 2 years’ experience in Training-related job.

• Experience with building and managing on-boarding training programs for individual-contributor positions.

• Experience with building coaching & feedback cultures.

Skills and Abilities:

• Very strong ability to coach and provide constructive feedback at all levels

• Excellent communication skills including speaking, writing, and listening to others

• Strong analytical skills

• Ability to make sound judgments

• Strong presentation skills including utilization of PowerPoint and excellent public speaking skills

• Strong understanding of OSHA, DOT, Work Place Safety and Food Safety.

• Ability to keep informed on legislation affecting the center.

• Time management and organization skills.

Physical Demands:

• Work is a combination of sedentary, standing, walking and bending

• Some travel may be required

• Flexibility to work a schedule that meets the needs of the center

Mental/Visual Demands:

• Must be able to read at a distance close to the eyes, with or without correction

Working Conditions:

• Office, warehouse and outside environments

Equipment Operated:

• Automobile, PC, Microsoft Office Applications

License or Certification:

• Driver’s license

I verify to the best of my knowledge that I meet the requirements necessary to complete the essential duties of the job to the job.