Training Manager at Channel Control Merchants

Join a great team and help us build a strong foundation! Channel Control Merchants, LLC is now accepting applications for a TRAINING MANAGER. We are looking for the ideal candidate who will educate and develop our warehouse team members using various methods, including online, classroom and self-directed activities. This role will be responsible for developing, implementing, and updating training programs for our team members. In addition, the role will prepare training programs that cover knowledge gaps. Position will also develop Standard Operation Procedures (SOPs) for the Warehouse to drive consistency in performance of the Warehouse team members. Note that this position requires working closely with the other warehouse Training Managers to ensure consistency across all warehouses. They will also be responsible for directing and supervising the local warehouse trainers.

Warehouse Location:

30 Industrial Park Dr. Blue Mountain, MS 38610

Highlight of our Benefits:

• 401k Match
• Medical, Dental and Vision benefits
• Paid Time Off
• Dirt Cheap Store discount
• Company paid life insurance
• No cost Employee Assistance Program

Check out what we do: Close the Loop with Channel Control Merchants

Responsibilities include but are not limited to:

• The Trainer's role requires teaching technical skills and knowledge to team members.
• The Trainer is responsible for demonstrating proper procedure of all job duties, evaluating the team member's skill development, maintaining the trainee's development checklist, and assisting with employee retention by displaying the culture of CCM.
• The Training Manager will meet weekly with the trainers to discuss any common concerns or mistakes and potential updates or changes to the training schedule.
• Assist trainers in evaluating new team member development
• Track team member progress as outlined on development checklist
• Evaluate the trainers and provide constructive feedback to trainers and team members
• Ensure availability for questions and assistance as needed
• Any additional tasks as required by supervisors and leadership

Requirements

Education and Experience

• The successful applicant must have a minimum of 2-3 years of experience in training and development
• At least one year of experience with leading trainers
• Knowledge of not only classroom training but virtual training as well
• The ability to develop training based on knowledge gaps
• Proficient in using web-based resources for the distribution of training
• The ability to create evaluations to assess training needs
• Experience in training in a Warehouse and/or Manufacturing environment

Skills and Competencies

• Bi-lingual in Spanish and English is a plus
• Excellent communication skills
• Proficient in Word, PowerPoint, and Excel
• Experience with Learning Management Systems (LMS)
• Problem solving and analytical skills
• Interpersonal and people skills
• Ability to multi-task

Work Hours and Benefits:

• Full Time position located in Blue Mountain MS; must be able to work in Warehouse environment each day.
• Benefits available to team member include Health, Dental and Life Insurances, 401(k), Vacation and Holidays after meeting eligibility requirements.
• 10% employee discount
• Pre-employment background check required (unless internal promotion).

Salary Description

$55,000 - $65,000 per year