Training/Education Specialist at Three Point Solutions Inc

Job title : Training/Education Specialist

Client : Medical Device Manufacturing Company

Duration : 5 Months

Location : Minneapolis, Minnesota, 55432

Job discerption:

Top 3 things the manager is looking for in a candidate's experience:

• Independent self-starter, motivated to work autonomously
• Excellent communication and collaboration skills, with the ability to work cross-functionally to build relationships and gain alignment with stakeholders at all levels
• Experience in corporate training, including delivery of training

Top 3 Tasks or Responsibilities in scope for this role:

• Develop a training plan for the rollout of a new CPQ system multiple stakeholder groups involved
• Create training materials by partnering with various stakeholders (includes working with other teams to create materials process flows, videos, hands-on content, PDF Training aids, PowerPoint, etc
• 3. Delivery of leader-led training content and coordination of training resources to deliver content depending on the audience (primary audiences will be sales teams and office analyst teams)
• Education Required: Bachelor's Degree
• Years' Experience Required: 5 -10

Description:

• Plans, creates, and produces communications and training materials that support key transformation initiatives, process changes and other company information to Pricing & Contracting (P&C) teams along with OU leadership teams and commercial employees.
• Conduct & deliver training to Pricing & Contracting (P&C) teams along with OU leadership teams and commercial employees.
• Works across multiple CPQ platforms (defined as per P&C priorities), with varying demands and objectives by acting as an integral member of that transformation initiative.
• Communicates upcoming changes proactively in a simple and easy-to-understand manner.
• Maintains key internal relationships with SMEs, Product Owners/Project Managers, and Global P&C leadership to inform, gain input, and support decision-making.
• Consults with SMEs, Product Owners and leaders to ensure that specialized topics are appropriately represented in training content. Helps foster the adoption of a self-service model for low impact changes.
• Strong change management communications capabilities and an understanding of organizational dynamics.
• Innovative and thinks outside of the box to bring new and exciting ways to engage, communicate and reach a diverse global population.
• Excellent communication skills: oral, written, and negotiation in local language and English.
• Works well under pressure, meets tight deadlines, motivated to work autonomously.
• Ability to manage multiple priorities and to coordinate projects efficiently and effectively; adjust to shifting priorities; ability to negotiate priorities with key business leaders.
• Acquires and maintains a detailed knowledge of the company's policies, principles, and strategies, and keeps up to date with relevant developments.

Responsibilities:

• May include the following and other duties may be assigned. Plans, develops, and coordinates inhouse product training programs for field support personnel and customers.
• Obtains information needed to prepare inhouse training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
• Ensures training program(s) meets company and customer objectives.
• Maintains communication with customers to ensure effectiveness of training. May utilize trainers with technical expertise.
• Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

Specialist Career Stream:

• Typically an individual contributor with responsibility in a professional discipline or specialty.

• Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results.
• May act as a mentor to colleagues or may direct the work of other lower level professionals.
• The majority of time is spent delivering and overseeing the projects from design to implementation while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education (typically University).

Differentiating Factors Autonomy:

• Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact:

• Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones.
• May have some involvement in cross functional assignments.

Innovation and Complexity:

• Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
• Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence:

• Communicates primarily and frequently with internal contacts .
• External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decisionmaking.

Leadership and Talent Management:

• May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Required Knowledge and Experience:

• Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
• Requires a University Degree and minimum of 5 years of relevant experience, or advanced degree with 2 years of experience.

#ZR