Training Content and Design Professional at East Carolina University
Greenville, NC 27858
About the Job
Training Content and Design Professional
Position Number: 500431
Vacancy: Open to All Candidates
Department: AFH IT Client Engamnt and Supp
Department Homepage: https://itcs.ecu.edu/
Advertising Department: ITCS CLIENT ENGAGEMENT AND SUPPORT
Division: Administration & Finance
Classification Title: IT Inst Class Support Prof I
Working Title: Training Content and Design Professional
Number of Vacancies: 1
Full Time Equivalent (FTE): 1.000
Full Time or Part Time: Full Time
Recruitment Range: $61,411 - $68,235
Position Location (City): Greenville
Position Type: Non-Faculty
Job Category: Non-Faculty Information Technology
Organizational Unit Overview
Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.
The Learning Technologies Implementation and Support Training team promotes the effective use of learning technologies to support teaching and learning for the university. The team supports the campus by providing support, consultation, and training for learning technologies. Team members consult with faculty to incorporate technologies and effective course design and collaborate with Distributed IT personnel in the colleges. In addition, team members create and share user education and develop instructional and training content.
Job Duties
Design, Develop, and Package Content for Cornerstone
This position is responsible for the design, development, and packaging of ECU Online Training content in Cornerstone. This position will collaborate with Subject Matter Experts (SMEs) across campus to design, develop and update training materials into a SCORM-compliant format. The person in this position will manage ticket requests and the workflow ensuring that training content is accessible and delivered efficiently and in a timely manner. This position will work closely with ECU's IT Accessibility Consultant to address any specific needs concerning accessibility requirements. This position will promote the usage of Cornerstone for training needs, ensuring that employees or participants can access training content seamlessly.
Design and Development of Graphics and Charts
This position will design and develop graphics to enhance training content, user education, unit reports and web-related materials. In collaboration with faculty, this position will develop course graphics and infographics.
Monitor IT accessibility standards and work with IT Accessibility Consultant
Monitor IT accessibility standards and work with the IT Accessibility Consultant to ensure that all training materials adhere to the necessary requirements.
This position may be eligible for Flexible Work Arrangements (FWA) under the ECU FWA Policy.
The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.
Minimum Education/Experience
• Bachelor's degree or equivalent combination of education and experience.
License or Certification Required by Statute or Regulation: NA
Preferred Experience, Skills, Training/Education
• Bachelor's degree in instructional technology or related field
• Minimum of 2 years' experience in instructional design
• Knowledge of instructional design and learning theories
•Experience packaging SCORM content for online courses ( e.g. – Adobe Captivate, Articulate 360 )
• Experience designing graphics for reports, websites, and courses ( e.g. – Adobe Illustrator, Adobe Photoshop )
• Ability to collaborate across multidisciplinary teams
•Strong understanding of information design and usability methods
•Strong writing, verbal, interpersonal, and problem-solving skills
• Knowledge of copyright, intellectual property and IT accessibility
Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Applicants must be currently authorized to work in the United States on a full-time basis.
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date: 09/18/2023
Open Until Filled: No
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date : 04/23/2024
Initial Screening Begins: 10/02/2023
Quick Link for Direct Access to Posting: https://ecu.peopleadmin.com/postings/65817
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
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