Traffic Coordinator I- Norcross, GA - Phoenix Metals

Phoenix Metals Company is a metal distribution company with 17 locations across the United States. The company is a subsidiary of Reliance Steel & Aluminum Co., a Fortune 500 SEC registrant, and the largest metals service center company in North America.

JOB SUMMARY

This job is in the Delivery family (Department), which includes positions the duties of which are to administer, supervise, or perform work involving the planning, directing, or operating of transportation equipment and service, including positions involving responsibility for driving, loading, and coordinating delivery.

DUTIES AND RESPONSIBILITIES

• Generally responsible for completing basic, routine tasks with detailed instructions.
• Responsible for scheduling and dispatching tractors-trailers or other vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Following instructions, coordinates with shipping staff to provide direction for outbound shipments.
• Using a warehouse management system, systemically opens/closes shipments and prepares accurate bills of lading for outbound freight.
• Ensures the accuracy of all shipping documents by strict adherence to standard operating procedures.
• Gathers and enters shipping information into warehouse management system.
• Assists in resolving any discrepancies and/or quickly escalates issues to management.
• Maintains the load board with accurate information.
• Assists with customer communication for scheduling of shipments.
• Assists customers and sales inquiries to address questions, problems, and requests for service, pick-up and delivery.
• Monitors personnel or equipment locations and utilization to coordinate service and schedules.
• May coordinate with Drivers/Vehicle Maintenance employees when repairs and/or service maintenance is required on trucks.
• Responsible for adhering to safety processes and protocols.

REQUIRED & PREFERRED QUALIFICATIONS

• 2-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities preferred.
• High School diploma/GED required.
• Warehouse experience preferred.
• Transportation experience preferred.
• Strong written and oral communication skills required.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar required.
• Efficient, well organized and detail oriented with a proven track record of problem-solving.
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations) required.
• Ability to operate basic office equipment and computers programmed with software to record, store, and report information required.
• Ability to initiate and maintain cooperative relationships with co-workers as well as internal/external customers required.

Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Office setting; controlled temperature environment

Shift: 6:30am-4:30pm

We are an equal opportunity employer. All applicants shall be considered for employment without regard to their race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable Federal, state, or local law.