Total Rewards Manager - Zumiez

Job Title:

Total Rewards Manager

Department:

Human Resources

Reports To:

Human Resources Director

Direct Reports:

3 (2 Total Rewards Analysts and 1 Total Rewards Specialist)

FLSA Status

Exempt

Effective Date:

March 2025

Pay Range

$107,900 - $131,400

Location:

In-office at the Lynnwood Home Office

The Total Rewards Manager plays a critical role in developing, implementing, and administering Zumiez’s compensation and benefits programs. This role oversees strategy development, short- and long-term planning, plan design, and financial oversight of our compensation, recognition, and benefit programs for the U.S. and Canadian employee population.

This position manages the work of the Total Rewards Team, planning for and implementing the training, goal setting, and the execution of day-to-day tasks.

JOB DUTIES & RESPONSIBILITIES

Benefits

• Administer employee benefits programs such as 401(k) plans, health programs, term life insurance plans, disability programs, flexible spending accounts, ESPP, and EAP.
• Manage a decentralized benefits system, including coordinating and overseeing a variety of health and welfare providers and vendors to ensure the effective delivery of employee benefits.
• Ensure the Company is in compliance with existing legal employment requirements (EEO/AAP, FLSA, wage-hour, HIPPA, etc.), and provide ongoing monitoring of legislative changes impacting benefit programs.
• Oversee various reporting activities (e.g., annual non-discrimination testing on qualified plans, participation in benefits surveys, and responding to government requests for information).
• Collect, analyze and maintain data to inform competitive reward programs at the highest quality for the lowest possible cost. Counsel leaders on overall compensation and benefits strategy and the employee value proposition.
• Lead the annual benefits renewal process, including vendor review and analysis of plans, provider negotiations, and plan design and refinement; develop leadership and employee communications.
• Event Support: Support National and Home Office events, including attending training, participating in planning committees, and assisting with ad hoc projects.

Compensation

• Plan, develop, and implement compensation and performance programs, policies, and procedures.
• Oversee the regular market pricing of new and benchmark jobs; analyze market data trends and impact on Zumiez; ensure competitiveness of compensation programs
• Review and make recommendations for compensation policies, budgeting, and processes.
• Serve as a Compensation Advisor to Management throughout the organization.

Job Requirements & Qualifications

• Bachelor’s degree in business, human resources, or finance preferred.
• 5+ years of experience with compensation and benefit plan design and administration preferred.
• Strong knowledge of regulations related to compensation and benefits ERISA, ACA, HIPAA, FLSA, ADA, and FMLA.
• Proficient in Microsoft Office suite, strong detail orientation, and ability to multi-task with limited direction.
• Excellent customer service and communications skills at all levels of the organization.
• General understanding of payroll processes and HRMS configuration.
• Flexible and Agile, with the ability to plan and execute well in a fast-paced organization.
• Ability to maintain the highest level of confidentiality with sensitive employee information.
• Experience with multi-state benefits and compensation compliance and administration.

Attributes

• Humble, curious, and a voracious learner.
• Forward thinking, creative, and collaborative.
• Approachable, calm, and confident.
• High degree of emotional intelligence.
• Precise and effective in verbal and written communication.
• Embraces risk, hates the status quo and rules, and fosters the idea that fair is almost never equal.
• Seeks creative solutions, dives into the unknown, and feels comfortable out on limbs.
• Thrives in the complexity of working through influence without authority.

Physical Demands & Work Environment

• Ability to sit at a workstation in an office environment for extended periods of time and work on a PC without limitations.
• Ability to move about, sit, bend, and squat in an office environment to access files and gather information.

This full-time role is benefit-eligible and offers:

• Health, vision, and dental insurance
• Basic life insurance and supplemental voluntary life insurance
• Disability insurance
• 401(k) plan
• Employee stock purchase plan
• Paid parental leave
• Vacation
• Employee Assistance Program
• Healthcare Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account (FSA)
• Zumiez merchandise discount

Compensation for the role in addition to base salary:

• Bonus-eligible
• Annual Zumiez stock grant

This job description is not all-inclusive and is only intended to describe the general nature of the work. All job responsibilities are considered to be essential job functions. Job responsibilities and job requirements are subject to modification to reasonably accommodate individuals with disabilities. The Company reserves the right to modify the job description, as it deems necessary for proper business operations.