To-Go/Takeout Specialist - Angry Crab Shack

Job Summary:

WE ARE HIRING!! EARN UP TO $18-20 / HOUR AFTER TIP OUT!! 

We are a rapidly growing restaurant looking for experienced To-Go/Takeout

Specialists to enhance our Company. We are looking for creative, motivated

people with the ability to work in a fast-paced and teamwork-oriented

environment. You will need to have high energy, a positive attitude, and basic

serving skills, as well as be organized, detailed, and communicative. You

will report to the General Manager with a dotted line to the Front of the House

Managers. This position requires nights and weekends each month.

Requirements:

• Be able to be on your feet for 4-10 hours
• Knowledge of service standards     
• Be able to lift and carry 10-20 lbs.
• Be hospitality driven
• Anticipate guests' needs
• Be willing to ask questions
• Wear company-provided uniform
• Obtain server-specific items
• Proactively complete tasks
• Perform other duties as assigned

Responsibilities:

• Interact and communicate with guests confidently and authentically
• Greet guests, describe menu items/specials clearly and accurately, listen and respond to guests and answer any questions
• Suggestively sell appetizers, drinks, desserts and add on menu items
• Capture guests’ walk-in and phone orders, partner with Third Party delivery companies, and facilitate all online orders
• Transmit orders to bar and kitchen by recording guests’ choices and identifying guests’ allergies, special dietary needs and requests
• Collect payments, give accurate quote times, and prepare orders for pickup
• Ring items in the POS system and deliver items to guests efficiently and within standard time limits
• Ensure accuracy of orders and food/drink quality standards
• Assist co-workers with various areas of guest service, when needed
• Set up, maintain, and organize workstation
• Ensure cleanliness of work area throughout shift

Qualifications/Skills:

• Work well under pressure and in a fast-paced environment
• Able to handle money accurately and operate a point-of-sales system
• High energy level
• Ability to work independently as well as with a team
• Dependable, punctual & honest
• General math skills
• Basic record-keeping
• Verbal communication
• Customer service
• Self-starter

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed, to meet the ongoing needs of the restaurant.

We Love Seafood at Angry Crab Shack.
Whether you are celebrating a big birthday, a milestone anniversary, or another special occasion, Angry Crab Shack is the place for a one-of-a-kind experience. Delicious food, a fun environment, and a team of amazing staff make a visit to Angry Crab Shack memorable for everyone. Bibs are provided to keep shirts clean, but you can get as messy as you want as the tables are covered with paper. Those who do not love seafood can choose from a variety of food items including flavorful Po’boys, delicious cheeseburgers, and juicy chicken sandwiches. Angry Crab Shack even offers vegetable and tofu options for vegetarians.

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