Ticket Services Representative at The George Washington University

I. DEPARTMENT INFORMATION

Job Description Summary:

This position will work under the direction of the Asst. AD, Ticket Sales & Operations. General responsibilities include: answering questions and problems that may arise on game day; providing exceptional customer service to all patrons; selling tickets to patrons walking up to the ticket office window on game day; scanning tickets as patrons enter the facility; assisting ticket office staff with resolving issues as needed; perform various other tasks that may be assigned by the Ticket Operations staff.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

II. POSITION INFORMATION

Campus Location:

Foggy Bottom, Washington, D.C.

College/School/Department:

Athletics and Recreation

Family

Sub-Family

Stream

Level

Full-Time/Part-Time:

Hours Per Week:

5-10 hours

Hiring Range

$22.00/hr

Work Schedule:

Work ScheduleEvenings, weekends, and holidays, schedule will vary based on event schedule.

Position Designation:

Telework:

No

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Position Type:

Posting Number:

T000731

Job Open Date:

10/29/2024

Job Close Date:

Open Until Filled:

Yes

Applicant Review Will Commence On:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.