Thermal -General Manager - Cordia

General Manager - Thermal

Summary

Reporting to the Regional President, the General Manager is responsible for the safe, reliable, and profitable operations of the Energy Center businesses in the dedicated locales including support of developing and acquiring other existing local operating systems. The primary objective is to ensure compliance with all safety and environmental practices, ensure safe and reliable operations, and the growth of all business units and manage all business operations and development for the region.

Principle Responsibilities/Key Results Areas

• Establish and maintain a culture in line with Cordia’s key beliefs, mission, vision, and values.
• Managing P&L and CapEx projects.
• Improve profitability and return on assets for the plants.
• Build a business with the plant’s existing assets.
• Direct responsibility for developing and managing site O&M budget.
• Provide input for financial statements to determine progress and status.
• Marketing Strategies - Develop and implement business unit marketing strategies and programs necessary to maintain and expand the customer base.
• Develop and implement programs to promote more efficient use of thermal energy by customers.
• Develop and coordinate steam and cooling systems supply and distribution plans and strategies to determine system demand/energy requirements compatible with reliability objectives and capital expenditure limitations.
• Formulate and direct business units' marketing policies with public, governmental, and regulatory bodies.
• Sales Strategies - Expand steam and chilled water programs to include a wider range of institutional and industrial customers.
• Function as an “industry and community leader” in customer service and relationships.
• Responsible for business development and customer relations.
• Provide custom energy solutions for current and future customers.
• Responsible for local interaction with customers and the community.
• Provide strategic consulting to existing and potential customers concerning current and future steam and chilled water service needs.
• Develop customer retention programs.
• Maintain regulatory compliance with all Federal, State, and local regulations and associated permits. This includes all applicable environmental, health, and safety regulations.
• Responsible for the implementation, management, updating, and maintenance of all plant procedures, site policies, training programs, safety programs, and work practices.
• Authorize and execute contracts and approve transactions in accordance with Cordia policy. Responsible for customer contracts, billing services, credit, and collections.
• Fuel Planning & Procurement: Oversee fuel planning, fuel procurement, a compilation of fuel usage statistics and analysis, and participates in fuel-related regulatory proceedings.
• Asset integration: Lead the integration of any acquisition or developed project into the regional fleet.
• Community Relations: Establish and maintain direct, positive, and uniform communications with the media, civic and community groups, customers, employees, and government institutions to secure the Company’s reputation as a utility, which accepts a leadership role in the community.
• Employee Relations: Oversee development and implementation of personnel management programs including managing collective bargaining agreements, recruiting, hiring, performance and talent management, compensation review, and other people management-related duties.
• Plan and develop operational strategies for district heating system supply and distribution, cogeneration, steam, and chilled water supply.
• Streamline administration of critical business functions including personnel management, budgeting, contract management, training, regulatory compliance, and purchasing.
• Monitor plant performance; investigate and correct any abnormal conditions.
• Propose and implement equipment modifications and plant improvements.
• Implement plant improvements and equipment upgrades with a focus on up-front capital investment through performance contracting.
• Maintain high system reliability and performance.
• Achieve high unit performance and unit production cost goals.
• Monitor, evaluate, and manage the plant for compliance with contractual requirements.

Requirements

Knowledge & Skills

• Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Ability to formulate appropriate technical and business plans and objectives and direct their effective accomplishment through company personnel and consultants.
• Vital internal and external networking and cross-functional instincts. Ability to coordinate with others from across the organization and outside of formal lines of authority.
• Results-oriented, with the ability to work with minimum supervision to coordinate and facilitate activities across groups.
• Superior listening, written, and verbal communication and presentation skills.
• Occasionally requires lifting as appropriate to perform duties and responsibilities.

Experience & Education

• Bachelor’s degree from an accredited college or university required, Business, Engineering, or related technical field preferred.
• 10 years of experience related to energy systems and operations preferred.
• At least 5 years’ experience leading and developing employees in an industrial environment.
• Detailed technical understanding, and managerial experience related to thermal systems including startup, operations, and maintenance.