The Vice President, IT Infrastructure and Security Operations, Chief Technology Officer (CTO) - Bronson Healthcare

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Location

BHG Bronson Healthcare Group

Title

The Vice President, IT Infrastructure and Security Operations, Chief Technology Officer (CTO)

Purpose: This position ensures that technical design and implementation align with organizational strategy, resulting in cohesive, secure, performant, and cost-effective technology capabilities. Embedding cybersecurity protections into the technical strategy, balancing usability and risk mitigation, is essential. The role involves collaboration with IT leadership, business, and clinical leaders, overseeing a dynamic team that includes directors and managers responsible for Infrastructure (including cloud engineering) , Data Centers, Network Operations, Telephony, Access/Identity Management, Deskside Functions, and Cybersecurity.

Key Responsibilities:

• Technical Strategy Development: Develop, coordinate, deploy, and facilitate technical aspects of the IT strategy, translating them into goals and an actionable roadmap that meets business needs, considering usability, performance, cost, cybersecurity, and stakeholder integration. Regularly conduct research and evaluate current technology trends and industry practices to inform strategy.
• Systems Oversight: Provide strategic oversight of existing and new systems, hardware, and platforms, including the design and development of hardware and systems architecture plans.
• Leadership and Administration: Lead and administratively oversee teams responsible for planning and managing server, endpoint, data center, and data store operations, production support, systems administration, network, and telecom operations, ensuring systems performance and service level requirements are met.
• Policy and Standards Development: Develop, implement, and monitor policies, procedures, and standards in collaboration with IT and Risk Management leaders to ensure alignment and effectiveness across the organization. Provide leadership in Business Continuity and Disaster Recovery planning.
• Cybersecurity Oversight: Oversee enterprise cybersecurity functions, establishing and maintaining security operations, developing security requirements, managing security risk assessment, systems analysis, systems design, security testing and evaluation, certification and accreditation, systems hardening, vulnerability testing and scanning, incident response, disaster recovery, and business continuity planning. Support security policy development and analysis.
• External and Internal Interface: Interface with internal and external entities, including compliance, audit, law enforcement, intelligence, and other government organizations and agencies regarding cybersecurity and risk operations.
• Leadership Team Participation: Participate as a member of the IT Department leadership team and serve as the Information Security Officer for BHG. Maintain a matrixed relationship with the Compliance Office for security governance and risk mitigation.
• Financial Oversight: In conjunction with other IT leaders and business operations, provide oversight for budgeting, resource management, project planning, and financial operations, ensuring the organization’s financial sustainability.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in computer science, Engineering, Information Systems or a related field and 12 years of related progressive leadership experience including substantial previous experience as an IT executive of a similar-sized enterprise, or similar leadership role required. Prior experience needs to be focused on developing and overseeing technical architecture and/or technology engineering for an enterprise. Broad knowledge of hardware and software engineering and a high level of technical understanding of network, cloud technologies,  databases, data applications and technologies, platforms, and solution architecture, techniques, and industry trends. Deep understanding of cyber security landscape and effective mitigation strategies. Experience leading IT transformational initiatives in complex environments needed.  Relevant education and experience may be substituted as appropriate. 

Preferred Qualifications:

Master's degree in a related field. Experience with strategic partnerships. Experience in the implementation and support of IT systems with a focus on enterprise-level technologies in a healthcare environment preferred.

LICENSES, REGISTRATIONS, CERTIFICATIONS 

Relevant certifications in ITIL, NIST, PMP, Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), Cisco CCNA equivalent or similar. Experience in technology strategic planning. Experience with other parts of IT such as applications management.

OTHER SKILLS AND ABILITIES 

• Technical Expertise:
  • Deep understanding of healthcare IT systems, including Electronic Health Records (EHRs) and Health Information Exchanges (HIEs).
  • Knowledge of emerging technologies like AI, machine learning, and telehealth.
  • Deep technical understanding of leading technologies and how they work together. Is fluent in all aspects of technology used in healthcare with a demonstrated ability to assess multiple factors in formulating recommendations such as usability, performance, reliability, cost-effectiveness, cybersecurity, and integration.  Ability to clearly articulate trade-offs and rationale for recommendations.
• Cybersecurity:
  • Proficiency in cybersecurity practices to protect patient data and ensure compliance with regulations like HIPAA.
  • Experience with risk assessment, incident response, and security policy development.
• Strategic Planning:
  • Ability to develop and implement technology strategies that align with organizational goals.
  • Skills in long-term planning and technology roadmap development.
• Leadership and Management:
  • Strong leadership skills to manage and inspire IT teams.
  • Experience in overseeing large-scale IT projects and managing budgets.
• Regulatory Compliance:
  • Knowledge of healthcare regulations and standards, including HIPAA, HITECH, and GDPR.
  • Ability to ensure that all technology solutions comply with relevant laws and regulations.
  • Expert knowledge of federal and state laws and regulations related to health information technology, privacy, security, and other applicable areas.
• Communication and Collaboration:
  • Excellent verbal and written communication skills to interact with stakeholders at all levels.
  • Ability to work collaboratively with clinical and business leaders to understand and meet their needs.
  • Ability to communicate technical information effectively with business, clinical, technical, and executive audiences. 
• Innovation and Problem-Solving:
  • Ability to drive technological innovation and find creative solutions to complex problems.
  • Skills in evaluating and implementing new technologies to improve patient care and operational efficiency.
• Project Management:
  • Proficiency in project management methodologies and tools.
  • Ability to oversee multiple projects simultaneously and ensure they are completed on time and within budget.
  • Proven track record of delivering integrated solutions in complex environments with multiple delivery teams.  Proven ability to lead teams, develop effective relationships, and drive change. Escalates appropriately.
• Data Analytics:
  • Skills in data analysis and interpretation to support data-driven decision-making.
  • Experience with healthcare data analytics tools and techniques.
• Interpersonal Skills:
  • Strong interpersonal skills to build relationships and work effectively within a team.
  • Ability to navigate the complexities of a healthcare environment and manage stakeholder expectations.
  • Serves as a role model and mentor for staff.  Takes accountability for individual and group responsibilities.
• Solution Design:
  • Expertise in designing comprehensive technology solutions that meet organizational needs.
  • Ability to integrate various systems and platforms to create cohesive and efficient solutions.
  • Ability to develop and foster strategic partnerships with technology vendors, startups, and industry leaders that will enable and accelerate the overall strategy. 
• Product Management:
  • Skills in product lifecycle management, from concept to deployment.
  • Experience in defining product requirements, prioritizing features, and working with cross-functional teams to deliver high-quality products.

This role interacts with all levels of management, key external partners, and others in situations where policy matters, programs, employee relations’ issues and operational affairs are discussed and/or decisions made.  Contacts require considerable tact and communication skills in order to negotiate with, gain the acceptance of and/or change the thinking of others in difficult and complex situations.

Bachelor's degree required in computer science, business administration or STEM related field, masters in a related field preferred. At least 12 years of successful progressive responsibility in the areas of IT department leadership, managing technical operations with focus on infrastructure management or IT security systems and analysis required. Experience in the implementation and support of IT systems and infrastructure in a healthcare environment preferred.

Licenses/Registrations/Certifications

Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), Cisco CCNA equivalent or similar required.

Additional Skills/Abilities

• Expert knowledge of federal and state laws and regulations related to health information technology, privacy, security, and other applicable areas.

• Superior expertise in project management with demonstrated ability to bring multiple simultaneous assignments to satisfactory conclusion according to defined parameters.

• Working knowledge of the emerging best practices for the managing of health information technology as it relates to project management, process improvement, IT security, networking, telecommunications, and disaster recovery.

• Experience in developing system level strategies, standards, and planning/execution/communication at all levels of the organization including and up to the organizational Board.

Essential Duties/Responsibilities

• Develops and secures approval of a coordinated budget for areas of responsibility and guides subordinate managers in the development of their budgets as necessary. Administers or delegates the administration of budgets, approving expenditures, reviewing reports, etc.

• Develops, approves, and (when necessary) secures approval of policies designed to ensure the attainment of agreed-upon goals for areas of responsibility. Ensures the development of the procedures necessary to implement approved policy.

• Hires subordinate managerial personnel and advise them in planning the appropriate staffing for their areas of responsibility. Evaluates, develops, and (when necessary) disciplines and discharges subordinates, delegating such matters to supervisory and managerial employees as appropriate.

• Directs the design and establishment of appropriate management control procedures to monitor work volume, efficiency standards, the quality of services provided and other management concern for areas of responsibility. Reviews records and reports and initiates corrective actions, requests special analyses, and/or changes control procedures when necessary.

• Works with subordinate managers and members of the medical and clinical staff as appropriate in the development of goals and plans for the organizational components for which he or she is responsible.

• Provides leadership and responsibility for the development and review of IT policies, ensuring appropriate distribution, timely review, and ensuring compliance with federal, state, and accrediting regulations.

• Responsible for the deployment, integration, and modeling of the behaviors and standards of Bronson's Plan for Excellence in areas of direct responsibility and throughout the entire Bronson Healthcare Group.

• Responsible for ensuring that our employees follow safe practices and procedures for the fair and ethical treatment of our patients, families, visitors and other customers.

• Responsible for making timely decisions and taking necessary action related to the readiness for, and compliance with, the requirements of internal and external bodies, involving compliance, accreditation, auditing, and other regulations required of Bronson Healthcare Group.

• Establish annual and long-range data center, hardware platform(s), cloud infrastructure, network design, resiliency, and telecommunication goals, define strategies, metrics, reporting mechanisms and program services; and create maturity models and a roadmap for continual program improvements.

• Stay abreast of information security and technology issues and regulatory changes; participate in policy and practice discussions, engage in professional development to maintain continual growth in professional skills and knowledge essential to the position.

• Responsible for the strategic leadership of the technology infrastructure and information security program, hardware and server engineering operations, and telecommunication architectures.

• Establish annual and long-range goals, define strategies, metrics, reporting mechanisms and program services; and create maturity models and a roadmap for continual program improvements.

• Mentor the IT team members and implement professional development plans for all members of the team.

• Lead efforts to internally assess, evaluate and make recommendations to management regarding the adequacy of the infrastructure and security controls for BHG information and technology systems.

• Keep abreast of security incidents and act as primary control point during significant information security incidents. Convene an Incident Response Team (IRT) as needed, or requested, in addressing and investigating security incidences that arise.

• Provide leadership, direction and guidance in assessing and evaluating information security risks and monitor compliance with security standards and appropriate policies.

• Perform special projects and other duties as assigned.

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

1000 Administration (BHG)

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