The Holy Donut - Director of Commissary Operations - The Holy Donut

The story of The Holy Donut is a story of determination, creativity, resiliency and the power of a local Maine family and a dedicated team coming together to launch a brand and build a company. The Holy Donut was founded in Portland in 2011 in our founders kitchen on Munjoy Hill in Portland. We opened our first store on Park Avenue in 2012 serving the finest Maine potato donuts that delighted locals and tourists alike. Our brand has experienced tremendous growth, and we have received many national accolades for our unique taste of Maine and for the culture we have built.

Fast forward to today and we now have 5 retail locations and a commissary facility in Arundel and are prepared to continue to scale our brand and take our one of a kind Maine potato donuts beyond our state lines to meet the growing demand for our donuts.

We seek an experienced leader to be our Director of Commissary Operations. This position will also be an essential member of our senior leadership team, as they will oversee all responsibilities for manufacturing and coordinating the distribution of our beloved donuts in our Commissary facility in Arundel, Maine and provide valuable strategic insights that will help our Senior Leadership Team continue to grow our company sustainably.

The Director of Commissary Operations will:

• Be the lead facilitator between the Commissary facility, retail stores, ownership and other business lines (e-commerce, wholesale, events, b2b, etc.) to ensure success. This requires a thorough knowledge of food manufacturing and automation, proven communication and collaboration skills, leadership, and building and fostering relationships at all levels of management.
• Collaborate at a high level with store leadership, senior company leadership, and the store support team on company initiatives, facility management, teammate growth/development, profitability, new product rollouts, financial acumen, and team culture & safety.
• Partner with senior leadership to ensure successful rollout of strategic initiatives and change management efforts. Provide insight and feedback from the commissary viewpoint, and incorporate appropriate feedback from stakeholders, learning from the team
• Develop, manage & oversee commissary projects and programs throughout their lifecycle: project charter, business case, scope, cost, schedule, risks, issues, decisions, interdependencies, milestones, etc.
• Partner with Human Resources to implement company-wide HR initiatives, support culture, and maintain open dialogue for successes and concerns. Makes thoughtful recommendations for process improvement changes, facility personnel structure, etc.
• Build a bench of internal talent to be ready for placement. Develop top performing teammates and managers through recruiting, training, and development by providing continuous coaching and feedback. Act as mentor and coach to continue developing Managers while nurturing an environment of continuous improvement and learning.
• Engage employees through meaningful training and growth opportunities, develop managers to consistently role model the behavior of our core values and leadership mission statements, vision, and key business drivers. Oversee and assist with new employee onboarding, performance management, and training tools as needed.

The successful candidate will have 5-7 years of proven professional experience in a commissary or similar manufacturing environment where they have led a similar transition in scaling manufacturing processes and new business line launches. Proven professional experience in developing a team is critical, however it is important for this experienced professional to be able to learn from their team and utilize the knowledge each individual is able to offer. This is a hands-on role in the Commissary facility, which can be physically demanding at times.

Weve thoughtfully designed the following benefits package:

• On the job training and professional development: this role will work closely with and report to our owner and CEO
• Affordable health insurance - two plans available to fit your individual needs
• Dental Insurance
• Vision Insurance
• Health Savings Account with $500 annual employer contribution
• 401(k) program with 4% employer match
• Short- & long-term disability
• Life insurance
• 160 hours of paid time off
• 6 paid holidays with operations closed
• 9 paid floating holidays
• 16 hours of paid volunteer time off (VTO) because we care about supporting our communities that have supported us so mightily
• Free professional financial consulting
• Free Employee Assistance Program (counseling services, retail discounts, work/life balance support, wellness programs, etc.)
• Free donuts and coffee & generous merchandise discount

The Holy Donut is proud to be an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, gender expression, or any other legally protected status. Consistent with the provisions of the Americans with Disabilities Act (ADA) and the Maine Human Rights Act, applicants may request accommodations needed to participate in the application process. The Holy Donut store locations are in Scarborough, Portland, Arundel, and Brunswick Maine.