TH05 - IOP Telecounselor - New Season

Job Summary:

Telecounselors provide individual and group counseling services via a HIP AA compliant, synchronous video platform to patients being served by New Season' s clinics across the United States. Telecounselors work within a multidisciplinary treatment team consisting of Medical Director, Program Director,Treatment Services Coordinator , Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being. All Telecounselors are responsible for completion of all patient, program and state related clinical documentation. Telecounselors are eligible for remote work arrangements, at the discretion of program leadership and must meet all requirements of the company telecommuting policy and department performance standards.

Essential Functions:

➢ Performs individual and group counseling with assigned patients via synchronous video

communication.

➢ Educates patients in all aspects of treatment, corresponding health issues and steps to recovery

➢ Completes patient telecounseling screening, psychosocials, individual and group DAP notes,

individualized treatment plan, reassessments and all other program related documentation within

the required time frames.

➢ May work with patients to complete intake, admission, discharge and transfer paperwork.

➢ Documents patient progress and completes organization and state mandated forms in the

identified electronic health record and any other required systems.

➢ Maintains file compliance in accordance with policy and procedure and completes timely

correction to any documents or files that are found to be out of compliance.

➢ Identifies any clinical/case management needs and works to address those needs.

➢ Participate in a weekly Treatment T eam at each center assigned.

➢ Establishes and maintains communication with assigned clinic leadership and support staff;

responding to all emails within one (1) business day and maintaining a live updated shared

calendar for patient scheduling purposes.

➢ Reports patient abuse, neglect and exploitation as required.

➢ Reports patient grievances as required.

➢ Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.

➢ Ensures the reading and understanding of the General, program and state specific Policy and

Procedures Manuals.

➢ Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts

160 & 164 (HIP AA).

➢ Is responsible for obtaining and maintaining proper licensure and/or certification according to

specific state requirements and program needs.

➢ Actively participates in preparation for surveys and inspections conducted by CARF , the State,

DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or

regulations.

➢ Participates in all staff meetings and assigned clinic treatment team meetings as scheduled.

➢ Actively participates in both individual and group supervisions as scheduled.

➢ Ensures compliance with local, State, Federal and Colonial Management Group, LP rules,

regulations and policies.

➢ Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company .

➢ Performs other tasks as assigned by clinic, region or corporate leadership.

Other Responsibilities:

None

Supervisory Responsibilities:

(Scope of the person' s authority , including a list of jobs that report to this job).

None

Minimum Qualifications:

(To perform this job successfully , an individual must be able to perform each essential duty satisfactorily . The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Licensure/Certification: Qualified candidates will have a Master ' s degree in a Human

Services related field and be independently licensed in counseling (LCSW , LMFT , LMHC or equivalent) in the state that they will support for a minimum of 1 year at the time of hire.

Required Knowledge: Master-level and Group knowledge.

Experience Required: Knowledge and experience in substance abuse, Intensive

Outpatient, Group, and telecounseling.

Skill and Ability: Must possess excellent interpersonal and communication skills,

be able to multitask,work independently, prioritize, be dependable and reliable.

Full Florida License either LMHC, LCSW, or LMFT and Group Experience.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled