Test Publisher - Ultimate Staffing Services

The Test Publisher supports a team mainly responsible for the creation of exams in the company's various computer-based testing platforms for the licensure and certification programs. The role of a Test Publisher involves interaction with and extending assistance to Test Developers, Client Services Specialists, Project Managers, and Account Managers in the day-to-day maintenance of and occasional updates to either licensure or certification exams' item banks and item pools to meet the clients' requirements, as well as constant interaction with the Software Development and Quality Assurance teams to ensure complete testing of exams prior to launch. This role requires strong technical and communication skills, as well as great attention to detail. The role may require independent handling of projects or working in a team.
This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events and workshops.
Role Responsibilities
* Building licensure, certification, and assessment exams on the company's various computer-based testing platforms for initial publication following an exam release schedule.
* Assisting in updating item contents of live exams (including entry of new reference information), the creation and maintenance of item banks, and republication of licensure, certification, and assessment tests in multiple testing platforms.
* Ensuring that exams are published in accordance with specifications on time and without error.
* Assisting the leaders of Test Publishing in the implementation of procedures in reviewing, structuring, and publishing both written and practical exams.
* Interfacing with Test Developers, Account Managers, and IT teams to ensure timely and accurate publication, QA testing, or implementation of new exams or updates to existing exams.
* Assisting in the troubleshooting of content-related issues to published exams addressed by the client, candidates, proctors, or Client Services Specialists.
* Executing established Test Publishing processes and procedures; identifying potential publication issues and errors; and suggesting possible solutions to problems or refinement of procedures or protocols.
Knowledge, Skills and Experience Requirements
* Education to high school diploma level required.
* 2+ years' experience in data entry, administrative, or editing role.
* Experience in handling multiple projects required.
* Ability to accurately type a minimum of 60 words per minute.
* Strong proofreading skills required.
* Exceptional verbal and written communication skills.
* Proficiency with Microsoft Office 365 applications required.
* Experience in using JIRA for tracking projects desired.
* Skill in using data entry tools and spreadsheets, and experience in SQL Server Management Studio desired.
* Some experience in editing graphics a plus.

Please email your resume to May Mullen at

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.