Territory Representative - ECOLAB

Join Ecolab’s Global Quick Service Restaurant team as a Territory Representative in the Wilmington, DE market and see why Ecolab is on Fortune magazine’s list of “The World’s Most Admired Companies”.  The Territory Representative opportunity delivers a comprehensive cleaning and food safety program developed specifically for the QSR industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses. 

Territory Representatives are responsible for developing and managing a territory of customers in the quick service restaurant industry.  Territory Representatives are responsible for the following: facilitating sales and retaining existing customers by providing service excellence, equipment maintenance and gaining new sales through new products and new customers and providing customers training on sanitation and food safety through high quality surveys. 

What’s in it For You: 

• Receive a company vehicle for business and personal use along with a smart phone and tablet computer 

• Enjoy a robust paid training program allowing you to learn from subject matter experts with proven success 

• Plan and manage your schedule in a flexible, independent work environment that allows you to excel 

• Opportunity to build a long term, advanced career path in sales or other areas within Ecolab 

What You Will Do: 

• Maintain equipment and collateral to ensure proper function and appearance 

• Complete the required Ecolab QSR visit reports based on the customer’s mandated visit frequency (annually, quarterly, biannual etc.) 

• Install equipment to include warewash machines, water filtration systems, 3 compartment and mop sinks for existing customers and new restaurant set up 

• Prepare daily, weekly, monthly, and long-term work plans for the territory and customers to increase effectiveness and productivity  

• Facilitate the sale of Ecolab products by making suggestions for improvements with existing products and new innovations 

• Maintain knowledge of products and their applications for each specific customer 

• Demonstrate and train customers on use of Ecolab products and services 

• Maintain positive relationships with customers by evaluating their needs with a focus on sales opportunities 

• Effectively engage the right resources to resolve problems 

• Manage inventory by effectively merchandising existing inventory and identifying the causes for slow sales in core products 

• Meet with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement 

• Complete required paperwork including the proper update of customer contact records and the territory management system 

• Utilize electronic and paper reports and other communication devices to communicate with customers, district manager, and the home office 

• Maintain adequate levels of car stock inventory to sufficiently support customer needs and keep inventory organized and easily accessible 

• Obtain knowledge of food safety and sanitation principles and their application for our customers in food handling and cleaning procedures 

• Complete the ICFSM exam training and become certified in Food Safety 

• Manage emergency calls including nights, weekends, and holidays 

• Manage days out of the field for meetings, vacation, sick/personal time, training, and rollouts with minimal impact to the district’s objective 

• Willing to assist in covering open territories as needed 

• Perform and complete other tasks and assignments as directed by management 

Position Details: 

This is a field-based position and may require travel to the following locations and surrounding areas: 

• Dover and Middletown

Overnight Travel:  

• 3-5 overnights per month 

Weekend Rotation: 

• Responsible for weekend coverage 1 in every 14 weeks 

Minimum Qualifications: 

• High School Diploma or GED  

• 4 years of food industry experience 

• 21 years of age or older 

• Must have a valid driver's license and acceptable Motor Vehicle Record 

• Availability to provide emergency call assistance which may occur at night, on weekends and over holidays 

• Microsoft Office Experience  

• No Immigration Sponsorship available 

Physical Demands: 

• Ability to lift and carry up to 50 pounds 

Preferred Qualifications: 

• Bachelor’s Degree  

• Mechanical experience (plumbing, electrical) and ability to troubleshoot and repair equipment  

• Food safety knowledge/experience or CP-FS certification 

• Military experience 

• Previous business to business sales experience