Territory Manager - Upper Midwest - Franklin Electric

Description

Key Responsibilities

• Completes sales to achieve corporate goals, objectives, and action plans. Seeks new customer opportunities and maintains current customer relationships. Provides highly technical, effective sales presentations.
• Provides customer service as necessary through warranty service, training, open houses, product application and sizing, and informing customers of product changes. 
• Coordinates and attends tradeshows, state and regional shows, and territory seminars. 
• Achieves continual sales and profit growth within the assigned territory.
• Establishes new relationships to earn customers’ equipment specifications.
• Participates in pricing negotiations and purchasing contracts.
• Researches and reports competitive threats and provides recommendations on how to respond.
• Provides input to assist in steering product development to the marketplace and toward customers’ needs and opportunities.
• Provides short- and long-term product forecasts to meet sales objectives. 
• Works with product teams to develop products that will grow sales and profitability. Provides feedback to product managers to meet customer needs.
• Works with the marketing team to ensure marketing such as collateral, packaging, catalogs, Internet presence, etc., meets customer demand.
• Inputs relevant information into the CRM software to track progress, including written reports concerning dealer, distributor, end user, and competitor information. 
• Promotes maximum participation in the contractor program.
• Monitors and maintains sales goals and expenses.
• Develops and manages the distribution footprint and personnel to achieve sales goals.
• Administers the warranty approval process with the goal of improving warranty rates while maintaining fair evaluation of products submitted for warranty.
• Works closely with distributor branches on the management of sales, service, and warranties.
• Performs other related duties as required or assigned.

Skills Knowledge and Expertise

• Knows arithmetic, algebra, geometry, statistics, and their applications.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization. 
• Maintains confidentiality and uses discretion with business information.
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Writes routine reports and correspondence.
• Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
• Deals with problems involving several known variables in situations of routine nature.
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
• Completes some moderately repetitive tasks.
• Uses noncomplex machines and equipment (calculators, copy/fax machines, etc.).

• Bachelor’s degree in business, business management, engineering technology, or a related field (preferred) 
• Three to five years of relevant experience in sales, marketing, product management, or a related field (required).
• Travel required:  60%

Why Work at Franklin Electric?