Tennis Programming Manager - Lakeshore Sport & Fitness

Chicago, IL 60614

About the Job

Lakeshore Sport & Fitness is Chicago's #1 Destination for Sport, Fitness & Fun! Check out all we have to offer here: https://www.lakeshoresf.com/join-our-team/. This position is at our Lincoln Park location.

Team Member Perks!

Complimentary Family Membership
Complimentary Child Care for Staff Children
Medical, Dental, Vision, Short & Long Term and Life Insurance
Paid Time Off
401K
Employee Financial Relief Program
Daily Discounted Employee Meal Program
Winter and Summer Team Member Celebrations
Entrepreneurial and collaborative team environment
50% off club services
Free Parking

Essential Functions:

Support the Tennis Director with admin, customer service, onboarding new hires, and building new programs.
Process all enrollment and billing related to Tennis. Including the program build out and maintaining data in the POS system.
Use the POS system to adjust lesson scheduling, move courts, and pivot as needed.
Pull data from the POS system for re-enrollment.
Work with Program Director to support one another with program and admin needs.
Submit marketing requests for updates signage, brochures, and website updates. Is responsible for making sure those platforms stay updated with the correct information.
Communicate with Tennis Pro’s on changes to courts, lessons, etc.
Support the onboarding of new pro's, supporting them through the new hire process, and continuing to help them align with core values and expectations.
Assist in all areas of operations; assume a leadership role within the club with a positive attitude and a collaborative approach to team- work.
This job requires the ability to work at least one full day a weekend.

EDUCATION/EXPERIENCE:

Must have experience in Tennis Programming either as a customer / player or service provider

Experience in member services preferred
Strong organizational and communication skills.
Must be proficient in email, Excel, and POS systems.

Source : Lakeshore Sport & Fitness