Temporary Social Services Assistant - DPSS - County of Riverside
Perris, CA 92570
About the Job
The County of Riverside Temporary Assignment Program is currently recruiting for Temporary Services Assistant for the Department of Public Social Services, Children's Services Division. The incumbents will be supervising children awaiting placement, incumbents may be required to drive (i.e., transport them to medical appointments, school, place children in foster homes, etc.). When onsite, incumbents will supervise children, ensuring their safety, and will perform other duties (i.e., supervise children while they eat, warm up food, clean spills, or assist with organizing child's room).
The Department is currently looking for candidates to fill the following shifts:
Weekday/Weekend Night Shifts
Various - Night Differential Applies
Under direct supervision, assists professional and supervisory staff by performing a variety of administrative support services; acts as a liaison between departmental staff, the community, customers, and/or public and performs other related duties as assigned.
The Temporary Social Services Assistant is a para-professional classification that reports to an appropriate supervisory level position. The class is responsible for assisting professional staff by handling a variety of administrative support functions. Incumbents are further tasked with identifying, monitoring, and servicing customer and/or public needs.
Meet the Team!
The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?
TAP Benefits:
https://www.rc-hr.com/Find-A-Job/Job-Searching/Temporary-Medical-Assignment-Program/TAP-Benefits
EXAMPLES OF ESSENTIAL DUTIES
• Establish and assist in maintaining effective lines of communication between the department, community, customers, and/or the public; provide feedback, both verbally and in writing to appropriate professional staff members regarding the community, customers, and/or the public response to program services.
• Conduct meetings to provide information to individuals regarding problems they are experiencing; interview customers and/or the public to gather basic information; assist the public and customers with completing necessary forms and paperwork.
• Track and log appropriate information (e.g., individuals contacted, services provided, participant information, and/or resources utilized).
• Observe customer behavior, provide basic assessments. Supervise the behavior and conduct of minors in various situations; determine potential or imminent risk to the safety of the minors and update supervisor.
• Help the community, customers, and/or the public understand policies and procedures.
• Service youth and dependent adults to ensure they have the proper medication; food is available and consumed; guide customers to maintain good hygiene and self-care.
• Monitor and report to professional staff on client and/or the public progress and adherence to rules of established agreements, responses, and interactions during approved family visitations. Identify and report problem situations to professional staff;
• Log appropriate information and progress reports.
• Schedule appointments for services and refer customers and/or the public to other agencies when appropriate.
• Coordinate necessary transportation for customers and/or the public; assist professional staff with customer transports.
• Perform computer inquiries and records checks on customers and/or the public.
• Initiate and compose correspondence; compile a variety of narrative reports;.
• Review register of action; track cases to remind professional staff of cases needing progress reports; maintain and update files.
• Assist in coordinating community events including scheduling, outreach and logistics; maintain and update records related to participation, outcome and public feedback.
MINIMUM QUALIFICATIONS
OPTION I
Education: Bachelor's Degree.
OPTION II
Experience: Two years of experience performing client directed services in either a social service, healthcare, or mental health agency/organization
OPTION III
Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in behavioral or social sciences, or a related field to the assignment.
Experience: Two year of full-time experience performing customer direct contact
OPTION IV
Experience: Four years experience performing customer direct contact
License: Possession of a valid California Driver's License is required.
Pre-Employment
All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment.)
SUPPLEMENTAL INFORMATION
Veterans' Preference
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials anddetermine if you qualify for veterans' preference.
See the policy here: https://www.rivcocob.org/wp-content/uploads/2018/07/C-3-Veterans-Preference-Program.pdf
Other Requirements :
License/Certificate: Possession of a valid California Driver's License will be required.
What's Next?
This recruitment is open to all applicants.
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
For specific questions regarding this position, contact Edgard Angulo at edangulo@rivco.org .
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.