Temporary Development Operations Specialist - Food Bank of South Jersey

About the Food Bank of South Jersey

The Food Bank of South Jersey is the leader in providing safe and nutritional food to people in need throughout South Jersey. In 2022, FBSJ distributed nearly 18 million pounds of food to approximately 200,000 residents in Burlington, Camden, Gloucester and Salem counties. We recognize that the talent and dedication of our team members are contributing factors to the success of FBSJ, as they work to distribute food, provide nutrition and cooking education, and help food‐insecure families and seniors find sustainable ways to improve their lives. We strive to ensure that our employees’ work experience includes the opportunity for personal growth and professional development.

To learn more about how you can become a valued part of the FBSJ team, dedicated to building community awareness and creating an efficient emergency food distribution network to eliminate hunger, visit www.foodbanksj.org.

Temporary Development Operations Specialist

Reports to: Senior Manager, Mission Advancement

Department: Fund Development

Status: Temporary, full time, non-exempt

Approximate length of assignment: Six months

This in-person assignment will report to work at the following location:

Food Bank of South Jersey

1501 John Tipton Blvd.

Pennsauken, NJ 08110

Essential Functions

Development Operations

• Manage the donation processing function which includes reviewing checks, accurately entering donor/donation data, updating donor information, ensure donations are assigned the correct revenue codes and applied to the appropriate campaign.
• Create and track fundraising campaigns in the database.
• Provide critical thinking and a detailed approach to deconstructing and framing complicated problems.
• Performing internal Salesforce ™ administration, the position will manage database functionality, ensuring a high quality of data consistency for organizational and individual donor records.
• Manage the preparation and execution of targeted mailing lists for direct appeals and events; certifying accurate Excel data lists as needed to eliminate duplicate records while adhering to donor communication protocols.
• Oversee and assist with the daily database maintenance of donor and volunteer records; updating addresses, consolidating duplicate accounts, and updating donor communication preferences as needed.

Fundraising Reporting

• Develop and maintain report queries to meet the needs of fundraising leadership and staff; perform data mining and assessment of Salesforce and integrations to produce findings and solutions to convert data into actionable leads for the Fund Development team.
• Build and maintain dashboards and reports for Salesforce™ users, including the preparation of reports for the Chief Development Officer and Executive Team.
• Perform financial reconciliation of Salesforce™ records with FBSJ Accounting Department weekly and monthly.
• Ability to work in a dynamic and versatile environment.
• Remain abreast of organization compliance reports and work inter-and cross departmentally to ensure timely submission.

Qualification and Requirements

• Minimum two years related experience working with Salesforce (preferred) or related non-profit fundraising database or CRM.
• Advanced proficiency with Microsoft platforms and donor databases.
• Ability to communicate complex data issues accurately and concisely.
• Ability to handle sensitive and confidential information professionally.
• Ability to work in the office, in person. This is not a remote position.

We believe in pay transparency and fostering an environment of fairness. The hourly rate for this position begins at $25.50, commensurate with experience and qualifications. Our approach to compensation is rooted in valuing the expertise and contributions of all our team members.

The Food Bank of South Jersey is an equal opportunity employer. All aspects of employment – including the decision to hire, promote, discipline, or discharge – will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We are committed to diversity, equity, and inclusion. Food Bank of South Jersey is an essential business. We believe and support the safety and security of all of our volunteers and our employees. Background checks will be completed for final candidates.