Tempe Used Vehicle Buyer - AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

Position Overview

The BDC Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our Associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process. The Associate will strive to deliver on the ‘check within an hour’ promise of the We'll Buy Your Car program.

This position provides the ability to work flexible hours and offers hourly pay plus a bonus for each vehicle purchased.



Job Responsibilities:

Responds to incoming leads through AutoNation and third-party websites.

Utilizes all available resources to identify and engage private parties looking to sell their vehicle.

Set up appointments with potential customers to visit the dealership for an appraisal.

Reviews vehicle condition reports.

Interacts with customers throughout the day, both online and over the phone.

Refers customer to the Sales Team who prefer to trade-in their vehicle instead of selling only.



Qualifications:

High School diploma or equivalent.

Extremely self-motivated

Ability to set and achieve targeted goals.

Ability to drive an exceptional Customer experience.

Demonstrated communication, prospecting, and interpersonal skills.

Organization and follow-up skills.

Experience and desire to work with technology.

Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles.

Valid In-State Driver's License and an acceptable, safe driving record



The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.

What are the day-to-day responsibilities?

• Initiate outbound phone calls / emails and deliver prepared scripts to prospects to schedule appointments to acquire their vehicles
• Consistent follow-up process in an attempt to schedule the appointment
• Identify and overcome objections
• Review vehicle condition reports
• Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales
• Driving incremental business through a high-level of engagement with customers.
• Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity
• Work with management to identify current inventory needs.
• Other duties and responsibilities as assigned.

What are the requirements for this job?

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Ability to read and comprehend instructions and information
• 1-3 years of Sales Experience preferred
• Ability to work a flexible schedule to accommodate the needs of the customer, including: days, evenings, Saturdays, and some holidays
• Computer literate, with the capability to handle moving between various internet-based software programs simultaneously
• Strong organizational, problem solving, and follow-up skills
• Professional demeanor and appearance
• Physical Requirements:
• The ideal candidate must be able to complete all physical requirements of the job with, or without, a reasonable accommodation.
• Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., phone messages, computer alerts, virtual or in-person conversations, training videos or emergency alarms).
• Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
• Must be able to work in a stationary position 90% of the time, sitting at a desk while working on the phone.
• Range of motion and dexterity needed to operate computer, keyboard, and telephone functions in a repetitive manner.
• Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing).

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

• Exclusive RX Pet program offering discounts on medications

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.