Telematics Test Engineer - Mindteck

Duties/Responsibilities:

• Documenting market requirements
• Collaborating with internal customers and team members to develop software specifications.
• Translating market requirements into technical specifications
• Willingness to dig into details and work across organization to identify root causes, escalate issues as necessary and report out to management.
• Ability to manage high level issues list for entire team; ensuring all issues are summarized and communicated to others on a quarterly basis.
• Desire, ability and motivation to work effectively to achieve high level targets without constant follow-up.
• Self-motivated Willingness to report out on progress towards goals & deliverables on a regular basis.
• Desire to maintain responsibility over defined customers, targets, and/or deliverables.

Qualifications:

• 3+ years of overall experience required in the relevant technology.
• Bachelor's or master's degree in computer science/Electrical or relevant field required.

Required Skills:

• Experience and understanding in Failure Mode Effects Analysis (FMEA)
• Experience with troubleshooting software issues on remote devices.
• Proven success in convincing others using customer feedback and facts/data.
• Built and managed Process and/or Design FMEAs
• Must have good communication skills both written and oral.
• Must have good presentation skills.
• Able to achieve organizational goals with required supervision.
• Learn and build expertise in the VisionLink / Product Link/ Telematics eco-system.
• Troubleshoot, identify and correct Telematics issues, where possible
• Clearly communicate identified issues to business partners, dealers, customers and others
• Utilize in-house tools to monitor customer telematics & provide feedback on improvements.
• On-site troubleshooting experience; working directly with a customer and clearly articulating challenges & next steps.

What you bring


While others say it, we do it: we care. We have great people and we do great work. Just as importantly, we have great relationships with an impressive clientele. Over 1,000 talented, diverse, and career-minded professionals are carving out their role and experiencing a good mix of challenges and opportunities and we're rooting for them along the way, every day. For more, click: https://www.mindteck.com/career/life-at-mindteck.html