Telemarketing/Retail Sales Representative (Digital Printing & Copying Services) at Confidential company

We are a leading provider of copying and printing services in Florida and across the nation. We are seeking an experienced sales professional to join our retail store’s team in Broward County FL to provide telemarketing and retail sales support.

This opening is to be filled by a candidate for a top management position after delivering solid telemarketing results, and showing the ability to train others later, in their first year. Experience in our industry is desirable but not required if you are passionate about sales and customer service, and you are a quick learner.  

Role and Responsibilities: 

• Conduct outbound calls to potential customers to promote and sell printing and copying services. Leverage customer contact software and telecommunication resources to attract and maintain an ever-growing customer base both locally and nationally. Telemarketing experience, or equivalent skills, is a key requirement.
  
  
• You will often be the voice and even the face of our company. Your interactions with customers will shape their experience, making expertise and exceptional service essential.

• Customer-Focused Approach: Treat every job as if it were your own, focused on customer satisfaction. Understand their needs, offer customized solutions, and build lasting relationships.
  
  
• Teamwork: Collaborate as part of our dedicated production and retail team within a positive and inclusive work culture where lines of responsibility may often overlap to get the job done.

Qualifications:

• Experience: Demonstrable high-performance telemarketing sales experience or equivalent skills, with a personable demeanor consistent with a customer-focused attitude. Previous experience in printing sales is preferable, not essential.
• Business to business transactional experience, more so in South Florida, would be highly valued.
• Communication Skills: Excellent communication and interpersonal skills.
• Tech-Savvy: Comfortable using digital technology and software tools for sales and administration activities.
• Education: College-level or equivalent experience