Telecommunications Customer Outreach Representative - Three Crown Dynamics

We are one of the nation's leading promotional marketing firms in customer acquisition, community outreach, and lead generation. Our company's foundation is based on our team member's unique personalities and their drive as well as partnering with clients and brands that we believe in. Our newest project is working with a telecommunications brand with a primary focus on delivering the best Telecommunication solutions possible.

We are actively searching for 5-6, passionate team players to join our team as Customer Outreach Associates. We focus on providing nationally-recognized training and mentorship to highlight each employee's strengths and personalities. We know that a diverse culture is a winning culture.

***We encourage all candidates who desire to expand their skill sets, thrive in a team-oriented environment, and are looking to take their career to the next level to apply.***

CORE RESPONSIBILITIES:

• Maintain a positive image of our company and the Telecommunication brand we represent
• Execute community outreach campaigns to connect local businesses to various telecommunication solutions that best suit their needs
• Communicate daily with Senior Account Managers and our compliance team to ensure a seamless community outreach experience
• Cultivate and maintain relationships with new customer accounts to increase customer satisfaction ratings, repeat business, and referral opportunities
• Maintain an up-to-date and accurate record of community outreach activities and account details
• Implement and support marketing and sales strategies for the telecommunication client resulting in increased brand awareness and customer acquisition
• Analyze past and current sales productions weekly to forecast and strategize for the upcoming outreach campaign as well as maintain top ranking among competitors

QUALIFICATIONS:

• Strong interpersonal and communication skills both verbal and written
• Able to speak effectively in interpersonal situations
• Strong independent work ethic, excellent time management skills, and
• Organizational abilities
• A college degree in a related field is preferred
• Demonstrate the ability to seek improvement
• Eager to learn all aspects of managing a client account and market
• High energy and entrepreneurial spirit

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