Telecom Provisioning Specialist at Swoon

Swoon is hiring for our client, AT&T, and this will be a fully remote opportunity based in EST hours.

This is a 12-month contract opportunity with potential to extend and has benefits during contract duration - Health, Dental & Vision (50% of premium covered for contractor).

Job Summary:

• Work in coordination with other teams to facilitate activations’ management actions, projects, initiatives, and coordination to effectively support ongoing growth of telecommunications within the Region.
• Strong understanding of the life cycle of a data provisioning and telco circuit order to support provisioning, changes, roadblock removal, and billing, or analysis.
• Partner with the field to identify and collect operational data to support the installation of circuits and facilitate communications with vendors, technical SMEs at the facility and senior leadership.
• Establish a comprehensive framework for telecommunications’ circuit management at the Enterprise level through use of automated tools, vendor coordination, exception issue handling, existing and new business processes, and close partnership with telecommunications technical SMEs at the facility level.
• Conduct rigorous and ongoing review of the circuits’ inventory to ensure optimization of capabilities and costs.
• Produce reports, diagrams, recommendations, and metrics which provide clarity to senior leadership and stakeholders relative to the current state and future state circuits’ portfolio at the Region level.
• Ensure the effective and ongoing management at the Enterprise level for the portfolio of wireless technology capabilities deployed throughout the field.
• Use automated tools, vendor coordination, contracts’ reviews and contract support (SOW), field supplied data, usage information, knowledge of pricing and tariffs, and partnership with the field to ensure the portfolio of wireless technology capabilities is optimal and supportive of telecommunication objectives.
• Work with business function team members to accomplish assignments, projects, problem resolution and/or program issues under deadlines and timeframes for completion.
• Collaborate in the selection and application of appropriate problem-solving methods and techniques, providing advice on work methods, practices and procedures.

If interested in more details, please apply!