Technician Refractive Surgery-Ophthalmology Clinic - Northwestern Memorial Healthcare

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Refractive Surgery Technician reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics, Corporate Compliance Program and complies with all relevant policies, procedures, guidelines and all regulatory and accreditation standards.

Responsibilities:

• Promptly and professionally assists the doctor in patient care, performing patient workups, histories and special testing.
• Communicates with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.
• General care and maintenance of excimer and femtosecond surgical lasers, humidifiers, sterilizers and UPS Units, as well as all examination equipment and small surgical instruments by maintaining energy levels and calibration and cleaning.
• Returning phone calls to patients and pharmacies in a timely manner.
• Assists in refractive surgery as surgical assistant, Visx and femtosecond laser technician.
• Efficiently and accurately interview patients and documents histories.
• Assists in documentation of surgical procedures, clinical encounters and outcome analysis.
• Accurately performs:
  • Refractions w/retinoscopy
  • Lensometry
  • Keratometry
  • Tonometry
  • Slit lamp exams
  • Pupil exams
  • Corneal Topography
  • Wavescan exams

Required:

• Bachelor's degree or equivalent relevant experience/training in a refractive surgery center.
• One (1) to two (2) years experience in a relevant role.
• Knowledge of ocular anatomy; ophthalmic medications; visual physiology, optics; use and maintenance of ophthalmic instruments and testing equipment; ophthalmic and medical regulations; medical terminology; optometric technology; asepsis; ocular referrals and emergency medical treatment; patient transportation; medical ethics; medical administration; and medical service organization and function. Additionally, knowledge of surgical instruments and equipment, ophthalmic injectable medications, anesthetic solutions, and ocular disorders.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to question activities and issues in all functional areas and make sound business decisions based on that data.

Preferred:

• Certification on VISX Star S4 and Intralase IFS lasers.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.