Technician, ER - AHMC Healthcare
Whittier, CA 90605
About the Job
Overview:
Working under the supervision of the Clinical Manager, the Emergency Room Tech performs various patient care activities necessary in caring for the personal needs and comfort of the patients.
Responsibilities:Patient Care Activities
- Explains and performs basic care as directed by the RN or physician while meeting the patient basic physical, psychosocial and spiritual needs.
- Monitors, reports change in patient's condition and seek guidance of the RN or physician.
- Maintains and stock supplies at bedside. Orders supplies from purchasing as needed.
- Prepares patients for examination, admission, discharge, diagnostic procedures or transfers to another facility while remaining aware of patient's rights.
- Cleans the department, prepares the patient care area for the next patient to be seen and treated.
- Transport non-critical patients and assist RN in transporting patients to their assigned room.
- Performs 12 lead EKG per policy.
- Cleans wounds under direction of RN/Physician.
- Applies orthopedic devices, instructs or demonstrates care of devices and/or gait training under the direction of the RN.
- Renders post mortem care.
- Performs visual acuity and prepares the patient for eye exams.
- Adheres to infection control policies and procedures.
- Maintains patient safety by checking equipment, using side rails, posey jackets, and safety restraints.
- Knowledgeable of all hospital emergency codes and procedures, including hospital disaster and fire plan.
- Breaks down trays after use and cleans instruments to be sterilized.
- Administers to the patients needs for personal hygiene, comfort and nutrition.
- Provide for a safe environment by proper placement and disposal of equipment and supplies.
Professional Conduct
- Independently performs assigned duties, willingly assist staff in delivery of more complex treatment and procedures.
- Recognizes and performs duties which need to be performed, although not directly assigned.
- Seek guidance and direction as necessary for performance of duties.
- Recognizes and respond to priorities in the patient care progress.
- Demonstrates flexibility in response to unexpected changes in volume, emergencies, staffing or scheduling.
- Adheres to dress codes and appears in manner that is appropriate for professionals.
- Encourages and utilizes communication with others that is appropriate for professionals.
- Communicates well with manager/supervisor reporting problems with equipment, supplies or procedures. Request assistance as needed.
- Maintains confidentiality as related to job responsibilities.
- Exhibits willingness to resolve problems as they arise.
- Attends 75% staff meetings.
- Complete assigned work within shift.
Customer Service
- As observed all interactions are conducted in a professional manner.
- Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations.
- Consistently exhibits appropriate phone protocol (e.g., answers phone promptly, is courteous and helpful).
- Consistently contributes to the team effort (e.g. assists co-workers when need is observed or upon request, offers constructive complaints).
- Consistently displays cheerful and positive attitude.
- Demonstrated respect and cooperation in all staff relationships and a genuine willingness to prevent and resolve interpersonal conflicts.
Professional Growth and Development
- Completes annual updates within established time frames.
- Completes general and departmental orientation within established time frames.
- Attends 80% of in-service programs.
- Maintains licensure/certification as appropriate.
Performance Improvement
- Maximizes efficiency in all departmental operations.
- Measures progress against quality goals.
- Minimum Education: Graduate of state certified medical assistant, EMT or C.N.A program.
- Minimum Experience: 1 year acute care experience preferred.
- Required Certification/Registration: BLS, MAB, 12 lead experience preferred.
Source : AHMC Healthcare