Technician - CCE & Rental (2nd Shift) at Ziegler Caterpillar
Shakopee, MN
About the Job
Ziegler CAT has an opening for a full-time, experienced Technician to work on compact construction equipment and a variety of rental equipment. We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base.
Responsibilities:
- Diagnose and repair equipment including skid steers, compact wheel loaders, mini hydraulic excavators, multi terrain loaders, aerial lifts, tele-handlers, among other light and medium construction equipment in the area
- Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
- Maintains a clean and safe work area, adhere to all safety procedures
- Follows standard operating procedures
- Cleans and organizes equipment
- Attends formal training
- Assists to prepare new equipment for rent or sale
- Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
- Performs other duties as assigned/required
- Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
- Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
- Positively interacts with manager and team members to satisfy customer needs
- Communicates effectively with customers, both internal and external
Qualifications:
- 2-year technical degree or high school diploma/GED and several years of comparable shop mechanic experience
- 2+ years of relevant diesel equipment repair experience preferred
- Working knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems; working on Caterpillar is a plus but not required
- Personal attributes: attention to detail, efficiency, problem solving, planning and organization, team player
- Written and verbal communication skills
- Basic computer skills
- Own mechanic tool set
- Ability to maintain safe and clean work environment
- This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement