Technical Writer with IT Background at Toptal

About the Role:

We are seeking a Technical Writer with a strong IT background to join the client's team. The ideal candidate will transform complex technical data into clear, compelling narratives that communicate operational achievements and digital transformation outcomes. This role involves close collaboration with leadership to articulate value, connect insights, and highlight key metrics.

Key Responsibilities

• Translate technical data and operational measurements into clear, impactful statements.
• Document outcomes of digital transformation programs, emphasizing real-world impact and scalability.
• Develop high-quality content that aligns with business goals and resonates with technical and non-technical audiences.
• Collaborate closely with stakeholders to ensure accuracy and clarity of messaging.
• Ensure consistency in tone, style, and structure across all deliverables.

Qualifications

• Extensive IT background with the ability to interpret and contextualize operational metrics.
• Proven experience in documenting digital transformation initiatives and their outcomes.
• Exceptional writing and communication skills, with the ability to simplify technical jargon.
• Strong collaboration skills, with the ability to work closely with cross-functional teams and leadership.
• Preferred

  Based in or near Boston for regular in-person collaboration.