Technical Writer at Vaco, LLC
Richmond, VA 23219
About the Job
Job Description:
As a Technical Writer, you will create clear, concise, and engaging technical marketing communications to business and technical audiences, product specifications, instruction manuals, how-to-guides, and online content for technology projects and products. You will collaborate with engineers, executive staff, and project management teams to ensure that our communications meet the highest standards of quality and usability.
Key Responsibilities:
- Write and edit technical responses to business requests, and technical documentation for complex technical systems servicing internal and external customers
- Collaborate with cross-functional teams to gather information and ensure accuracy of content.
- Create user-friendly online documentation and FAQs.
- Develop product descriptions and marketing copy that highlight features and benefits.
- Conduct research to understand technical concepts and business needs.
- Ensure all materials adheres to brand guidelines and various technology and security standards.
- Review and revise content based on feedback from stakeholders and users.
Qualifications and Experience:
- Bachelor’s degree in Technical Communication, English, Journalism, or a related field.
- A minimum of 7 years of experience as a Technical Writer or Technical Journalist.
- Strong understanding of technology and ability to translate complex concepts into accessible language.
- A genuine curiosity about how things work—someone who enjoys pushing buttons and exploring products firsthand.
- Excellent writing, editing, and communication skills.
- Ability to work independently and manage multiple projects with tight deadlines.
- Exceptional skills with M365 suite of tools with great depth of experience with PowerPoint and Visio presentations.
- Sense of humor is a critical component of this opportunity.
- A portfolio showcasing relevant writing samples is preferred.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.