Technical Writer/Project Manager VP - State Street Corporation

**Who We're Seeking**

We are looking for a Technical Writer to enhance the reporting for our Regulatory Remediation program. This role involves creating Regulatory Closure packages, Monthly SteerCo materials, Quarterly Metrics, Outcomes Dashboards, Monthly Spotlights, Regulatory decks, and other ad-hoc requests from Senior Management. Additionally, the candidate will act as a Project Manager, guiding program activities and advancing program objectives. The ideal candidate will bridge the gap between technical and non-technical teams, translating complex concepts into clear language for stakeholders. Strong initiative, independent thinking, multitasking, and the ability to meet tight deadlines in a fast-paced environment are essential. Excellent interpersonal, organizational, and communication skills are a must, along with a passion for teamwork.

**Key Responsibilities**

Technical Writing:

• Collaborate with Regulatory Governance and Execution leads to enhance reporting and effectively communicate program strategies.
• Translate technical details into executive and regulatory reporting formats.
• Create content to explain new technologies and processes, improving stakeholder communication.
• Establish a process for maintaining a documentation hub, including updates and periodic reviews.
• Assist with technical writing for business cases, including scope, outcomes, benefits, metrics, and training materials.

Project Management:

• Lead planning and management of small to medium cross-technology initiatives.
• Organize and oversee activities of cross-functional project teams.
• Develop and maintain comprehensive project plans (preferably in Jira), including RAID logs and resource forecasts.
• Provide updates on OKRs, project metrics, and ROI.
• Facilitate communication among project stakeholders, translating technical details for executive audiences.
• Implement best practices in project management.
• Understand organizational impacts of issues and foster collaborative solutions.
• Coordinate across diverse teams to manage tasks and negotiate responsibilities.

**What We Value**

To excel in this role, you should possess:

• Experience with Agile methodologies and tools like Jira.
• The ability to summarize technical updates for senior management.
• A desire to engage with external clients.

**Education & Preferred Qualifications**

• 5 to 8 years of IT experience in the Financial Services sector.
• Technical proficiency with the ability to articulate complex topics.
• Skill in transforming technical content into accessible documentation.
• Strong PowerPoint and presentation abilities.
• Robust project management skills.
• Familiarity with current technologies and prior technical experience.
• Exceptional communication skills, especially in delivering challenging messages to senior management.
• Proficiency in SharePoint, Jira, Confluence, Microsoft Project, Visio, Excel, and Word.
• A proactive approach to understanding project details and proposing solutions.
• Excellent collaboration skills with the ability to work with key stakeholders and cross-functional teams.

**Are You the Right Fit? Yes!**

We value the diverse backgrounds and experiences of our employees. While we outline specific qualifications, we encourage you to apply even if you don't meet every requirement. If you embrace change, seek innovation, and are a team player, you could be a great addition to our team.

**Why This Role Matters**

Our Global Technology Services (GTS) function is crucial to State Street, enabling us to deliver data and insights to our clients. We are driving digital transformation and enhancing business capabilities through advanced technologies like cloud computing, AI, and robotic process automation. Join us to grow your technical skills, tackle real challenges, and make a significant impact in the financial services industry.

**About State Street**

State Street is a leading custodian bank and asset manager, providing investment servicing, data analytics, research, and management to institutional clients. We are committed to innovation and excellence in the financial services sector.

**Work, Live, and Grow**

We strive to create a positive work environment with competitive benefits, flexible work programs, and development opportunities to help you reach your full potential.

**Inclusion, Diversity, and Social Responsibility**

We believe that diverse backgrounds and perspectives enhance our inclusive environment. We welcome candidates from all walks of life and are committed to community engagement and work-life balance.

State Street is an equal opportunity and affirmative action employer.

**Salary Range:**

$110,000 - $185,000 annually. This range applies to the primary location specified; it may differ if the candidate works outside this location.

**Job Application Disclosure:**

In Massachusetts, it is unlawful to require a lie detector test as a condition of employment. Violators may face criminal penalties and civil liability.

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