Technical Writer at ICONMA, LLC

• Writing Prompt: Define a documentation process for writing a procedure about how to replace a car windshield.
• Client is developing autonomous mobility from the ground up, including creating a unique vehicle tailored to autonomous driving. The Base Operations team at Client supports all fleet-level maintenance, repair, and upgrade operations. This includes the back-end engineering team that delivers various aspects of technical content and support, with a key focus on improving safety and operational efficiencies.
• The technical writing contractor for BaseOps will author and maintain all types of BaseOps technical documentation to support technicians and engineers with maintaining our autonomous vehicle fleet. They will work cross-functionally with engineers and technicians to define, obtain necessary information, and deliver the required service documentation.
• The technical writer will create and update the technical documentation associated with the following:
• Vehicle operations manuals and mission readiness documentation.
• Vehicle-level inspection, maintenance and repair remove/replace procedures.
• Software programming and post-repair bring-up.
• Fleet upgrade and rework procedures.
• Technical service bulletins.

Requirements

• Bachelor's degree with focus in Technical Writing.
• 2-5 years’ experience as a technical writer or relevant field.
• Proficiency with Google Suite and MS Office Suite.
• Experience with topic-based writing concepts.
• Markup language experience (HTML, XML, or DITA XML).
• Strong written and oral communication skills, and cross-functional teamwork skills.
• Exhibit high attention to detail and safety acumen.
• Ability to multi-task and manage workload to achieve project deliverable deadlines.
• Self-starter and ability to approach the role with a can-do, team player attitude.

Bonus Qualifications:

• Vehicle technician or autonomous vehicle operator experience.
• Previous Automotive OEM service manual authoring experience.
• Experience with software used; Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX.

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Anuj Sharma

M:(732) 790-4017