Technical Writer/Editor - Gen3 Technology Consulting
Lanham, MD 20706
About the Job
About us:
Gen3 Technology Consulting is an SBA-certified Woman-Owned Small Business (WOSB) providing a diverse set of technology services and solutions to federal and commercial clients. Founded in 2017, Gen3 leverages over 25 years of information technology management and leadership experience to help our clients define, plan, manage, and achieve their strategic vision while protecting their critical IT assets. We attract and retain the highest caliber of talent by supporting an inclusive work environment, cultivating growth and leadership both professionally and personally, and encouraging work-life balance. We strive to make it our priority to be compassionate, family-friendly, respectful, and flexible.
Gen3’s Joint Ventures, Pivotal Impact (JV with Caladwich) and VetCentric (JV with PingWind) expand our team’s knowledge and expertise as we pool resources to bring federal agencies strong technical, program management, and cyber security solutions, derived by a disciplined management consulting approach.
About the Role:
Join our team at Gen3 as a Technical Writer/Editor, where you'll play a vital role in supporting the Internal Revenue Service (IRS) on the ISSM Vulnerability Compliance and Remediation Program. You will lead the creation of user-friendly documentation, ensuring technical accuracy and compliance with federal standards.
Location: Remote, Lanham, MD.
What you'll do:
- Collaborate with the development team to create user-friendly and technically accurate documentation.
- Generate SOPs, reports, and workflow diagrams.
- Ensure all written deliverables and the project artifacts adhere to 508 compliance requirements.
- Create and/or leverage client templates and artifacts for all deliverables and written communication.
- Support the creation of weekly/monthly/quarterly/annual project reports.
- Conduct QA, technical writing, and editing on all project deliverables.
- Attend client meetings, compiling and distributing notes and action items.
- Work closely with developers and training specialists to create system training documentation.
- Associate or bachelor’s degree in a technical or related discipline, 1-3 years of related experience in the field.
- Understanding of federal 508 compliance standards and requirements.
- Strong organizational skills.
- Experience translating technical requirements and content for non-technical audiences.
- Ability to use MS Tools (Word, PowerPoint, Visio, etc. to document applications, processes, workflows, etc.)
- Light graphic development (preferred).
- Able to attain IRS Public Trust. US citizenship or a green card is required.
- Experience supporting the IRS, USDT, or other federal agencies with an active clearance is highly valued.
What's in it for you (full-time Gen3 employees):
- Competitive compensation.
- Comprehensive health, vision, and dental benefits.
- 3 weeks of PTO per year accruing from day one with a PTO exchange program.
- 11 days of paid Federal Holidays.
- $3k annual tuition reimbursement.
- 401(k) with a matching plan.
- Pet insurance.
- Life and AD&D insurance.
- Short-term and Long-term disability insurance.
Employment eligibility: Eligible to work for any employer in the United States without requiring sponsorship. Most of our positions require a government security clearance, you must be a US Citizen or Green Card holder for consideration. Certain positions require at least three (3) of the past five (5) years of residence in the United States.
Other requirements:
- A minimum of three (3) out of the past five (5) years of residency in the United States is mandatory.
- Candidates must possess either an active green card or citizenship.
- Prospective employees offered a position must have work authorization that does not necessitate employer-sponsored visa sponsorship, both presently and in the future.
- Those selected for this role may undergo a government security investigation and must meet the eligibility criteria for accessing classified information or be eligible for security clearances.
Veteran and HUBZone friendly employer.
E-Verify employer. EOE Statement: Females, minorities, protected veterans, and individuals with disabilities. Gen3 is committed to fostering and empowering an inclusive community within our company. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.
Accommodation: Please contact the recruiting team at recruiting@gen3technology.com if you would like to request a reasonable accommodation during the application or interviewing process.
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