Technical Writer - Kforce Inc.
Denver, CO 80203
About the Job
- Create, update, and maintain application, website, and program-related documentation, including work instructions and process flows
- Work with relevant stakeholders and technical owners to generate documents and revise/update previously published documents, as necessary
- Update document repositories and document naming convention for standardization
- Review, format, and proofread technical procedure documents; provide completed documents to customers for final review and approval
- Document procedures, use cases, requirements, and technical designs
- Create process flows, networking, and infrastructure diagrams
- Create and edit documents and diagrams using Google or Microsoft applications, such as Word, Visio and PowerPoint and/or their Google equivalents
- Work collaboratively with a team of analysts, developers, engineers, and other IT security professionals
- Work with contributors to resolve content issues or gaps
- Create and/or organize material and complete writing assignments according to specified standards regarding order, clarity, conciseness, style, and terminology
- Work directly with business and system subject matter experts (SMEs) to ensure communication to the department and agency customer stakeholders accurately reflect current policies and procedures and up-to-date business and system processes
- Develop documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials
Requirements:
- Bachelor's degree in English, Journalism, Communications, Technical Writing, Computer Science or a related field; However, equivalent experience combined with strong writing skills may be considered
- 3+ years of demonstrable experience in technical writing, preferably in an IT environment (e.g., user manuals, online help, white papers, training materials, system administration guides, network, security, and database documentation, release notes, process documentation, API documentation)
- Expert knowledge of business applications, such as Microsoft Office and Adobe Acrobat
- Excellent writing and editing skills: ability to write clear, concise, and accurate technical documentation that is easy for the target audience to understand
- Comfortability learning and understanding complex technical concepts
- Demonstrated ability to work independently on assigned projects and collaborate effectively with developers, engineers, product managers and other stakeholders
- Prior experience with IT systems, software development or networking
- Understanding of the software development lifecycle (SDLC)
- Demonstrated knowledge of how software is designed
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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