Technical Writer - APR Staffing

Job Title: Technical Writer
Job #: 8721768
Location: Remote but must be local to Denver, CO
Duration: 6+ month contract

The IT Technical Writer will be responsible for the following:

• Communication and Document Development
• Create, update and maintain application, website and program-related documentation, including work instructions and process flows.
• Work with relevant stakeholders and technical owners to generate documents or revise/update previously published documents, as necessary.
• Update document repositories and document naming convention for standardization.
• Review, format and proofread technical procedure documents; provide completed documents to Client or agency customers for final review and approval.
• Produce high-quality documentation that is appropriate for its intended audience.
• Document procedures, use cases, requirements and technical designs.
• Create process flows, networking and infrastructure diagrams.
• Create and edit documents and diagrams using Google or Microsoft applications, such as Word, Visio and PowerPoint and/or their Google equivalents.
• Work collaboratively with a team of analysts, developers, engineers and other IT security professionals.
• Work with contributors to resolve content issues or gaps.
• Create and/or organize material and complete writing assignments according to specified standards regarding order, clarity, conciseness, style and terminology.
• Work directly with business and system subject matter experts (SMEs) to ensure communication to Client and agency customer stakeholders accurately reflect current policies and procedures and up-to-date business and system processes.
• Develop documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials.

Knowledge Building:

• Have and maintain expert knowledge of common business applications, such as Microsoft Office and Adobe Acrobat.
• Have and maintain expert knowledge in the application of commonly accepted style guidelines and writing practices as prescribed in the publication use as The Associated Press Stylebook.
• Expert in the application of commonly accepted concepts and practices specific to technical writing for IT-related systems, ecosystems, applications, websites and programs.
• Continually improve and apply up-to-date technical writing skills.

Education and Experience:

• Bachelor's degree: A bachelor's degree in English, journalism, communications, technical writing, computer science or a related field is often preferred. However, equivalent experience combined with strong writing skills may be considered.
• Proven experience: Minimum of three years of demonstrable experience in technical writing, preferably in an IT environment (e.g., user manuals; online help; white papers; training materials; system administration guides; network, security, database documentation; release notes; process documentation; API documentation).

Skills and Knowledge:

• Excellent writing and editing skills: Demonstrated ability to write clear, concise and accurate technical documentation that is easy for the target audience to understand.
• Strong technical aptitude: Demonstrated comfortability learning and understanding complex technical concepts and then explaining them in a simple way.

Preferred:

• Prior experience with IT systems, software development or networking.
• Understanding of the software development lifecycle (SDLC): Demonstrated knowledge of how software is designed, developed and tested.
• Ability to work independently and as part of a team: Demonstrated ability to work independently on assigned projects and collaborate effectively with developers, engineers, product managers and other stakeholders.

Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.