Technical Writer from Convergenz

Technical Writing & Process Documentation:

• Engage stakeholders across the Technology organization to understand and help document current state processes relating to software delivery and information security
• Collaborate with stakeholder involved in end-to-end processes to support definition of various roles and responsibilities
• Support documentation of governance artifacts including process maps, procedures, and controls
• Translate complex concepts into easily understandable language to drive simplicity

Management Reporting & Communications:

• Assist in the development of management reports for executive leadership to summarize insights related to key initiatives and the organization’s risk and compliance posture
• Support development and delivery of communications, training or educational materials for stakeholders affected by change to support adoption and ongoing compliance with new and/or revised processes
• Support the development and execution of training events providing logistical, process, and documentation support to facilitate business subject matter experts