Technical Writer - AdelFi Banking

Technical Writer

Location: Brea, California (Fully Remote work available)

Salary Range: $60,000 – $80,000 per year

Who are we looking for?

In addition to understanding our Statement of Faith, the qualified candidate demonstrates a deep commitment to supporting our staff in their documentation endeavors. The ideal candidate will actively seek opportunities to exceed expectations and create a truly exceptional experience that supports both our internal staff and valued members.

What is distinctive about this position?

We are seeking a talented Technical Writer to join our team. The Technical Writer position requires the ability to distill intricate information into clear and succinct documentation. This involves close collaboration with business and technology teams within our credit union. If you are enthusiastic about making complex information accessible and enjoy working with cross-functional teams, we would love to hear from you! Join us in creating documentation that empowers our credit union’s success.

What are the key responsibilities of this position?

As a Technical Writer at AdelFi Credit Union, you will be responsible for managing, tracking, and editing various documents related to policies, procedures, processes, standards, and training materials. Your primary duties will include:

1. Policy and Procedure Management:
   • Collaborate with department heads to create, update, and maintain policies and procedures.
   • Ensure compliance with industry regulations and internal guidelines.
2. Document Tracking and Organization:
   • Maintain a centralized repository for all credit union documents.
   • Track revisions, approvals, and version control.
3. Editing and Quality Assurance:
   • Review and edit documents for clarity, consistency, and accuracy.
   • Ensure alignment with credit union values and mission.
4. Training Support:
   • Assist in developing training materials.
   • Coordinate with departments to ensure consistent training content.
5. Project Management:
   • Participates and supports cross-functional work teams in delivering projects.
   • Ensure timely delivery of project changes, incorporating the most up-to-date information for all the credit union documents.

What are the requirements of this position?

• Bachelor’s degree in English literature, technical writing, or related field preferred.
• A minimum of five years of relevant experience, including at least two years of job-related experience in writing and editing technical manuals or business documentation.
• Highly proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio).
• Strong skills in building positive and collaborative relationships while at work with colleagues, management, and executive leadership.
• Previous work experience in a financial institution.
• Working knowledge of project management techniques and methodologies.

What is distinctive about AdelFi?

AdelFi provides a comprehensive, competitive total rewards package combined with an immensely gratifying work culture.