Technical UX Program Manager at US Tech Solutions

Title: Technical UX Program Manager

Duration: 6 Months (Possibility of extension)

Location: San Bruno, CA (Hybrid role)

Project Overview:

• We are looking for a Technical UX Program Manager to be a strategic partner in defining and driving the work across the UX team, which is responsible for core areas of client.
• This role will partner with leads to execute on large horizontal projects, and lead process improvements and scaling efficiencies across UX.

Overall Responsibilities:

• Building roadmaps, setting agendas, running meetings and other necessary day-to-day activities to ensure continued momentum on 3 year-long projects.
• Collaborating with UX leads to define large-scale programs given ambiguous goals.
• Planning and running sprints and presentations that further innovation within the client’s product.
• Deliver work in a way that builds trust across teams such as Engineers and PMs, and across functions within UX, connecting all three groups and making sure interdependencies are understood and planned for.
• Collaborate with UX team leadership in defining team priorities including: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes.
• You will also be an ambassador for cross-functional partners outside the UX organization, building and maintaining key relationships to help the UX organization run smoothly.
• Provide clear communication to team leads regarding program status, resource requirements, risks, and priorities.
• Proactively identify issues, and create plans to sustainably resolve them. Perform strategic analyses that translate data into actionable insights, influence stakeholders, and develop execution plans.

Mandatory Skills/Qualifications:

• Ability to establish trusted relationships and coordinate alignment across a diverse set of stakeholders, including senior level and executive level partners.
• Demonstrated process improvement experience and accomplishments.
• Experience with influencing organizational change to implement a process.
• A strong sense of focus and excellent attention to detail while working in a very fast-paced, changing environment.

Skills:

• Thrives when challenged with vague/undefined program/project scope and can utilize data when proposing solutions for operational initiatives.
• Knowledge of user-centered design process, design systems, Figma libraries, and product development process.
• Has worked with user experience or design teams, but transferable skills/experiences may be equally valuable.

Education:

• Master’s/Bachelor’s degree preferred in related field.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

Recruiter Details:
Name: Dhaval Pabari
Email: dhaval@ustechsolutionsinc.com
Internal Reference Id: 24-07135