Technical Trainer - Overture Partners

Location: Hybrid, once per week onsite in Boston office. You also may need to travel to different locations in MA, so you must have a reliable form of transportation.

Overture Partners' client has an immediate need for a Technical Trainer. To secure an interview for this role, candidates must meet the following criteria:

Must Haves:

• Extensive experience in designing and delivering training programs in large-scale. Must have experience with learning management systems or other training delivery platforms
•  Solid comprehension of adult learning theory and instructional design with the ability to apply them in all aspects of the end-to-end training process
• Ability to conduct needs assessments and evaluation training effectiveness through various methods, such as surveys, interviews, or performance metrics analysis
• Demonstrated experience in using Office 365 including Word, Excel, Power Point, Visio, and Outlook, and SharePoint.

What the Client Needs you to Do:

• Work with the system implementation and product vendors who will provide standard training materials and will participate in the development of certain deliverables such as the training strategy and training plan. The Training Lead will review vendor deliverables, provide feedback, and recommend corrections or updates to training materials as needed.
• Develop updates to standard training materials to incorporate client identity and branding. Develop new and/or update existing job aids as needed and organize and provide training to end-users.
• Working with the Change Management and Financials Lead and the system integrator, the Training Lead will: 
• Develop the Client Program Training Plan
• Provide high-quality and creative learning design consultation by utilizing multiple learning methods and innovative approaches.
• Identify suitable learning delivery methods based on development needs, learning audience and organization culture.
• Conduct needs assessments, develop learning strategies, and manage the design, development, and review of course materials, job aids, resource documentation and performance support tools.
• Coordinate an agency Train-the-Trainer program to be delivered by the SI vendor, and provide coaching, guidance, and feedback to Trainers throughout the program
• Directly manage all aspects of the Training Plan implementation including but not limited to facilities coordination, trainer management, and equipment logistics
• Participate in system test activities to ensure critical learning objectives are covered and training content is accurate and complete

Educational Requirements:
Bachelor's Degree

Additional Information:

W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked-in state/locality.