Technical Support Specialist - CACI Products

Overview

Our team of experienced network, security, VDI, Linux, and Windows engineers are seeking motivated team members, of all experience levels, to join us in supporting and growing our complex infrastructure. We take our employees’ professional growth seriously. You’ll see your skills improve as you interact daily with a group of passionate engineers and introduce new, fresh ideas to our tailored solutions. In this ever-changing industry, we work with you to stay ahead of the competition with the solutions we offer.



We also offer a reliable, structured work schedule. Whether you’re working in the office in our Herndon, or Virginia Beach, VA offices, or from the comfort of your own home (yep – a hybrid schedule is available). We practice Agile methodologies across the entire organization and encourage your involvement in shaping our current and future solutions. Corporate objectives are discussed and understood across the company, so you’ll always know the business reasons behind your tasking.

We are seeking a motivated and detail-oriented Technical Support Spcialist

to join our team.

The ideal candidate will have a attention to details, and strong communication skills, strong analytical and problem-solving skills, and a desire to grow in a fast-paced environment.

Responsibilities

• Support clients in attending their mission goals at their on-site facility
• Support cutting edge products and solutions
• Work with customers, peers, and engineers to solve problems
• Contribute to the development of our products by providing client feedback
• Learn new technology and help drive future client solutions

Qualifications

• Proficent with Windows operating systems.
• Experience administering technical solutions.
• Experence or knowledge in the fields of Telcommunicaitons, Networking, or Software.
• Familiarity with LAN/WAN technologies, VPNs, VoIP, and cloud service.
  
  
• A BS or MS degree in Business Adminstration or technology-related field with 1-5 years of relvant exprience,
• You consider yourself a "costmer advocate", with the abolity to view the task at hand from the customer's perspective
• You can bridge the gap between non-technical customers with requirements, and highly technical engineers who build the solutions.

Education

• Relevant college degree plus two years of experience, or five years of relevant experience.
  
  

Our benefits

• 401(k) match of 6% with immediate vesting
• Highly subsidized Health, Dental, and Vision Insurance
• Legal Resources Plan
• Gym Facilities
• Flexible Time Off (FTO)
• 11 Federal Holidays
• Life Insurance, Short and Long-term Disability coverage paid for by the company
• Free sodas and snacks
• Company sponsored weekly breakfast or lunch
• Holiday parties and networking events
• Participation in several charitable events

We are proud to be an Equal Opportunity Employer and do not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status,

disability, sexual orientation, gender identity, marital

status, or any other protected class. We encourage and support workplace diversity.