Technical Support Specialist from Collabera

Pay Range: $21/hr-$22/hr

Must Haves:

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.


• Responds to telephone calls, emails, and personnel requests for technical support.


• Documents, tracks, and monitors the problem to ensure a timely resolution. It may require an associate's degree in a related area and 0-3 years of experience in the field or a related area.
  Knowledge of commonly used concepts, practices, and procedures within a particular field.


• Relies on instructions and pre-established guidelines for performing the functions of the job.


• Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.