Tech Support - Godshall Recruiting

Salary:$26 - $28 Hourly

What is your perfect fit?

• Is your goal to work for a growing and competitive global company with strong employee tenure?
• Are you keen on growing your career in a fun and family oriented environment?
• Are you looking to start a new role quickly? This company is hiring immediately!

If that describes you, we need to talk!

What your future day will look like:

• Provide comprehensive technical support to customers and stakeholders, handle customer inquiries and complaints regarding component parts, warranties, product performance, and order tracking.
• Manage sales orders for replacement parts, including order creation, acknowledgment, and shipment.
• Facilitate the return process for goods, including completing Return Materials Authorizations and managing undamaged parts returned in error.
• Collaborate with other departments and distributors to tailor services to customer needs, maintain communication with field sales, and alert management to emerging issues or trends.
• Assist with the Customer Maintenance process by updating Special Handling Information, setting up new customers in the ERP system, and generally maintaining current data in our customer records.

Benefits Offered:

• Weekly pay through Godshall!
• Company offers a great benefits package once hired on!

Type: Temp to Hire

To be a champion in this role, you will need:

• 3+ years of technical experience in related field
• Proficiency in Microsoft Office
• Ability to pass background check
• High School Diploma or GED required

We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step.

If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.