Technical Support Representative (Day) - Facility Solutions Group

As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communicati...

Qualifications

The ideal candidate will satisfy the following requirements and qualifications:

World-class customer service skills

Excellent analyzation skills

Problem solving capabilities

Proficient computer skills in remote desktops, G-Suite and OS navigation

Demonstrated proficiency in typing and grammar

Ability to organize documents and records as well as detailed note taking.

High School diploma or General Education Degree

Experience in Help Desk, Energy Management, HVAC, or Electrical is preferred