Technical Support Analyst - Diverse Linx
Austin, TX
About the Job
Role: Technical Support Analyst
Location: Austin, TX
Job Description
Skills:
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Location: Austin, TX
Job Description
- Configuring New Hire Laptops
- Asset disposal and pick up.
- QR Conference Code Creation
- Filling Vending Machines
- Call Center Reconfiguration
- Processing laptops into/out of Legal Review
- Receiving equipment/updating equipment portal
- Asset Management (Audit scans, inventory, orders)
- Coordinating 3rd party Repair Services
- WPS Hot spares
- AV Room Sweeps
- This role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.
Skills:
- Basic tech support and troubleshooting skills for Windows/Mac
- Imaging and provisioning computers
- Working with a ticketing system
- Closing tickets and tasks
- Supporting hardware audits
- Assisting with hardware refresh
- AV Room Sweeps
- Asset Management Tasks (audit, vending, inventory)
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Linx